Profile
Mr. Kolsky is a research director in Gartner Research, where he focuses on customer relationship management, customer service, e-service and e-business.
Prior to joining Gartner in 2003, Mr. Kolsky founded a company that invented a technical architecture to provide point-of-need customer service.
He has many years of experience, with eight years in technology and strategy consulting, customer service applications, CRM, help desks, and Internet-based and e-business applications.
Mr. Kolsky earned a bachelor’s degree in computer information systems from the California State Polytechnic University in Pomona.
Esteban Kolsky active positions
| Companies | Position | Start |
|---|---|---|
Gartner Research Group
Gartner Research Group Investment Banks/BrokersFinance Provides risk management, business marketing and computer software information services | Corporate Officer/Principal | 2003-12-03 |
Former positions of Esteban Kolsky
| Companies | Position | End |
|---|---|---|
KANA Software, Inc. /Old/
KANA Software, Inc. /Old/ Packaged SoftwareTechnology Services Develops, markets, and supports an integrated suite of e-business infrastructure solutions | Corporate Officer/Principal | - |
Training of Esteban Kolsky
Experiences
Positions held
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Private companies
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1st degree connections
1st degree companies
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Linked companies
| Private companies | 3 |
|---|---|
KANA Software, Inc. /Old/
KANA Software, Inc. /Old/ Packaged SoftwareTechnology Services Develops, markets, and supports an integrated suite of e-business infrastructure solutions | Technology Services |
Gartner Research Group
Gartner Research Group Investment Banks/BrokersFinance Provides risk management, business marketing and computer software information services | Finance |
California State Polytechnic University (Pomona)
California State Polytechnic University (Pomona) Other Consumer ServicesConsumer Services Functions as a College/University | Consumer Services |
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