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Profile
Michael Maoz is a distinguished analyst, vice president and research director in Gartner Research.
His research focuses on customer relationship management (CRM) and e-business, and he is the research area leader for customer service and support strategies, field service, and service management.
Mr. Maoz has 16 years of international experience, with eight years in enterprise front-office applications and integration, contact centers, systems integrators and CRM systems, and European market dynamics.
Mr. Maoz earned a bachelor's degree in European history from the University of Massachusetts and a graduate degree in technical communications from Northeastern University.
Former positions of Michael Maoz
| Companies | Position | End |
|---|---|---|
Gartner Research Group
 Gartner Research Group Investment Banks/BrokersFinance Provides risk management, business marketing and computer software information services | Corporate Officer/Principal | 2005-12-22 |
Experiences
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Private companies
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99
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1
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Executives
Linked companies
| Private companies | 1 |
|---|---|
Gartner Research Group
Gartner Research Group Investment Banks/BrokersFinance Provides risk management, business marketing and computer software information services | Finance |
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- Michael Maoz
