This marks the 10th year
These awards are based on customer feedback and recognise the contribution and commitment of companies in the delivery of a world class customer experience.
The 'Gold Award' is presented to a business that achieves a customer recommendation score of 90% or above. As a result of the fantastic service and continuous commitment from the team over the last year, almost 99% of customers said they would recommend
The 'Outstanding Achievement Award' is accredited to businesses that put the customer at the heart of all their work, whether that be through the design and development of a new community, through to the aftercare provided to new residents. A Net Promoter Score (NPS), of 65 or above is required to receive this award, with
Piers Clanford, Chairman of
"We are operating in a constantly evolving landscape and the last few years have shown us that we can be agile and continue to deliver world-class customer service. The awards are testament to the team's hard work and determination in ensuring our customers' needs and expectations are met from the very start of their home buying journey all the way through to collecting their keys and becoming part of a new and exciting community.
"This is a team effort and as such I would like to take this opportunity to thank everyone within the business who played a part in helping us achieve these two awards, as well as our residents who took the time to feedback on their experience."
To find out more about the St George homes available click here, or for more information on
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