SHS VIVEON : SHOP APOTHEKE relies on Europe-wide deployment of the SHS VIVEON proofitBOX

Munich, January 18th, 2018 - SHS VIVEON, solution provider for complete customer management, wins the company SHOP APOTHEKE EUROPE as a new customer. In the future, the online pharmacy will use the SHS VIVEON e-commerce solution proofitBOX to standardize and automate the purchase process of orders and the further development of customer management across all country stores. With the proofitBOX, SHOP APOTHEKE increases its efficiency by further reducing the effort in application management, while offering customers even better service throughout Europe in selecting the available payment methods.

SHOP PHARMACY EUROPE is the leading and fastest growing online pharmacy in continental Europe. The wide product range includes prescription (Rx) and non-prescription (OTC) as well as beauty products (BPC) you usually find in pharmacies. In Germany and Austria, SHOP APOTHEKE is clear market leader in the overall market for OTC and pharmacy-standard BPC products. In addition, the company is successfully active with online pharmacies in Belgium, France, Italy, the Netherlands and Spain. Against the background of this multi-shop strategy, the company was looking for a central solution to be able to standardize and optimize the ordering process across all country stores. The decision was made on the SHS VIVEON proofitBOX. This allows a fully automated analysis and evaluation of ordering information during the purchase process. For example, SHOP APOTHEKE can control the selection of payment methods for each individual order. Well-known companies from the e-commerce sector already benefit from the expertise of SHS VIVEON and have successfully implemented projects - including Home24, mytoys and Media-Saturn.

'With the company-wide standard payment method control of the SHS VIVEON proofitBOX, we continue to drive the automation of our processes. Thereby, we are creating the system-related prerequisites for the continuation of our strong international growth. It is our aim to be able to better assess and evaluate our customers with the solution in order to offer them optimal service and individual offers. We will be implementing the use of proofitBOX in several steps on international level, 'says Marc Fischer, CTO at SHOP APOTHEKE.

'Keeping the processes associated with the purchase process in your own hands is one of the key competitive factors in eCommerce. With the proofitBOX, online retailers can constantly optimize processes as well as credit inquiries and respond flexibly to changes in the market. Thanks to the use of high-quality internal and external data, they can rate their customers in a more differentiated manner and thus sustainably increase their sales,' says Dr. Jörg Seelmann-Eggebert, Board Member of SHS VIVEON AG. 'We are very pleased that SHOP APOTHEKE EUROPE has chosen proofitBOX as the central solution and thus wants to optimize its ordering process across borders.'