International Business Machines Corporation announced that McDonald's South Africa is using IBM social business software to embrace the convergence of social, mobile and cloud facilitating its expansion to new markets and enabling its employees to collaborate more effectively. McDonald's is working with IBM and its Business Partner, Knowledge Dimension, to transform the way its almost 200 restaurants and 8,000 employees communicate and collaborate, thereby helping the company communicate and operate more effectively. McDonald's will begin transforming into a social enterprise to help geographically dispersed employees to communicate more effectively, sharing ideas that will allow them to deliver exceptional customer service.