Evonik Industries has announced that its oil additives business has appointed Thilo Krapfl as customer relations director for Europe, Middle East and Africa, or EMEA, operations. From his base in Darmstadt, Germany, Thilo Krapfl will lead the direct sales activities in the region, as well as technical service and OEM relations. He will also be responsible for identifying the market's needs and requirements, and implementing measures to drive growth in the region. Between 2006 and 2008, Thilo was an integral member of the team responsible for construction and start-up of Oil Additives' Singapore plant, now its large plant worldwide. 2015 he returned to Darmstadt to assume the role of global sales process manager.