Yelp : Need a New Driver’s License? Find the Best DMV on Yelp
June 03, 2016 at 06:31 pm
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Did you know, in addition to listings for restaurants, mechanics, and many other types of local businesses, there are almost 100,000 public service and government listings on Yelp? You can find useful reviews on everything from passport offices, social security offices, local post offices and even the department of motor vehicles. You read that right: your local DMV is on Yelp.
Yelp encourages state and local government agencies to claim their listings, which means that your review of the local post office or DMV may get a response from the agency itself. It also means that state and local government agencies now have access to insight into their citizen-consumers' experiences, allowing them to more effectively connect and engage with the millions of people who depend on them everyday.
Last year, Yelp and the US General Services Administration (GSA) negotiated a terms of service agreement that allowed for federal agencies to claim their Yelp listings, use Yelp's suite of tools to analyze and respond to reviews, and incorporate that feedback for improved customer service. Thanks to our free analytical tools, Yelp has become the go-to platform for local businesses and, increasingly, federal agencies looking to understand and engage their consumers. We're excited to invite state and local governments to join in.
Through 'Yelp for Government,' government agencies have access to the following:
A user-friendly platform to view detailed and relevant consumer feedback
Insight into consumers' experiences with an agency's services they might not have received otherwise
An effective way to compare the performances of individual offices
The ability to interact and respond to constituents' reviews and messages
Data on what types of people are looking for information on their locations (based on information each user chooses to share)
The ability to upload photos and add descriptions of their services
Together, these form a powerful tool that enhances transparency and drives positive change by improving services. As a platform that strives to empower and protect consumers, we hope local and state government agencies will consider Yelp in their efforts to build connections with their citizens.
If you work for a state or local government agency, send an email to govaccts@yelp.com to learn how your agency can claim its listings. And, if it's time for a new (or your first) driver's license, be sure to check out Yelp to find the best DMV near you!
Yelp! Inc. published this content on 16 May 2016 and is solely responsible for the information contained herein. Distributed by Public, unedited and unaltered, on 03 June 2016 22:31:03 UTC.
Original documenthttps://www.yelpblog.com/2016/05/need-a-new-drivers-license-find-the-best-dmv-on-yelp
Public permalinkhttp://www.publicnow.com/view/07C674160C179747265B06C7E190BA444268B4B7
Yelp Inc. connects consumers with local businesses. The Company's advertising products enable businesses of all sizes reach a large audience, advertise their products and drive conversion of their services. It offers a range of free and paid advertising products to businesses of all sizes, which include CPC Advertising (Yelp Ads) and Multi-location Ad Products. Its business page products include Free Business Account, Upgrade Package, Branded Profile, Enhanced Profile, Verified License, Business Highlights, Portfolio, Yelp Connect, Logo and Nearby Jobs. In addition to its advertising products, it also offers features and consumer-interactive tools to facilitate transactions between consumers and the local businesses they find on Yelp. It offers subscription services, licensing payments for access to Yelp data and other non-advertising, non-transaction arrangements. It sells its advertising products through online, its Website and Yelp for Business app, and indirectly through partners.