Oracle : Hotels Unify Operations and Guest Experiences with Oracle Cloud
June 25, 2024 at 08:28 am
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Hotels, resorts, and casinos around the world continue to trust the Oracle OPERA Cloud hospitality platform to help improve automation, efficiency, and data intelligence across properties. In the past fiscal year1, Oracle has seen more than a 100% increase in properties using OPERA Cloud, including 1,500 implementations in Q4 alone2. Brands selecting or extending their use of OPERA Cloud this past year include Choice Hotels, EOS Hospitality, ONYX Hospitality Group, Scandic Hotels Group, Thon Hotels, VAI Resort, and more.
To see the OPERA Cloud platform in action visit HITEC booth #2840 on June 24-26th.
"With travel levels increasingly on the rise, hotel brands are looking to technology to stay efficient, profitable, and capture the hearts and minds of guests to increase loyalty," said Laura Calin, senior vice president Oracle Hospitality. "Our comprehensive platform enables hoteliers of all sizes to add the capabilities they need to meet their unique business objectives while elevating guest satisfaction. Our record growth speaks for itself and the value and partnership we are providing our customers."
Recent highlights in the Oracle Hospitality OPERA Cloud platform include:
Oracle OPERA Cloud Central: Brands, including Scandic Hotels Group and Thon Hotels, are leveraging the OPERA Cloud Central to make better business decisions at the corporate and individual property levels. The offering Integrates data and functionality between OPERA Cloud's modules under a common user interface and experience to provide brands with a comprehensive view of their hotel business, including distribution, sales, service interactions, loyalty programs, and more to make faster decisions that can benefit staff and guests.
Nor1 Upselling and Merchandising Solutions: In the past fiscal year1, Nor1 solutions have generated almost $200 million in incremental revenue for the global hotel industry, a 25% increase over the previous 12 months. Today, brands such as Choice Hotels use Nor1 to provide pre-arrival and at-arrival upsell opportunities based on attributes such as room views and floor level, food and beverage preferences, parking, and a myriad of other products and services guest values.
Oracle Hospitality Integration Platform (OHIP) now features more than 1,000 partners who are actively building integrations, including over 500 that are currently live on the Oracle Cloud Marketplace. One of the largest libraries in the hospitality industry, these OHIP integrations support automation, efficiency, and sustainability to help hotels increase revenue. Recent OHIP partners include Alice by Actabl, Canary Technologies, GauVendi, HAPI, and Virdee.
1 Oracle's recent fiscal year ran June 1, 2023 to May 31, 2024
2 Oracle's Q4 fiscal year ran March 1 to May 31, 2024
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Oracle Corporation is the world's No.1 business software publisher. Net sales break down by activity as follows:
- software license support and cloud services (71.1%);
- sale of cloud and on-premise software licenses (13.9%): database software, application management software (customer relationship management, supply management, etc.), decision support software, etc.;
- sale of equipment (7.5%);
- customer services (7.5%).
Net sales are distributed geographically as follows: the United States (47.7%), the United Kingdom (5.5%), Japan (4.4%), Germany (4.2%), Canada (3.2%) and other (35%).
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