Manappuram Finance : Annual Report of 30th AGM 2021-22.

Tribute to

V. C. Padmanabhan

Shri V. C. Padmanabhan belonged to the coastal fishing village of Valapad in Malabar district of the erstwhile

Madras Presidency. He was committed to uplifting the economically weaker sections of the society, particularly, the farmers, fishermen and agricultural laborers in his community. In 1949, he decided to help the people of his village by setting up his own small business of providing loans against the security of jewelry at affordable rates to those who did not have the capacity to approach banks. Thus, began the story of Manappuram Finance Limited (MAFIL).

From then until now, the Company has won the trust of many customers and has played a pivotal role in taking

organized lending to underprivileged people.

Driven by Shri Padmanabhan's values of trust and integrity, Manappuram Finance Limited is transitioning to a full-fledgednon-banking financial company (NBFC) that will continue to exceed customer expectations and help them fulfill their aspirations. Our core strengths of customer centricity, stakeholder integrity and quick adoption of top-notch technology for seamless operations will help us stay ahead of the curve.

We will always look up to Shri Padmanabhan and stay true to his

values for all our endeavors.

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The last two years have been extraordinary with challenges of an unprecedented scale. These were times when our stakeholders, especially our customers who are primarily from the lesser privileged sections, needed us the most.

At Manappuram Finance, we were faced with the dilemma of protecting the business as well as the interest of our stakeholders. We took inspiration from our rich 70+ years legacy which has been a symbol of resilience, having braved multiple challenges and cycles backed by a solid foundation, and dedication to all stakeholders and the nation.

We did what we have always done.

STANDING

STRONG

TOGETHER

WITH OUR

PEOPLE.

Corporate Overview

Statutory Reports

Financial Statements

Annual Report 2021-22

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We stood by our customers, continuing to conduct business activities despite the difficulties and leveraged the power of our balance sheet to meet their financing needs and help them see through the crisis. We used the power of digital and doorstep lending models as well as the commitment of our employees to be always available for them.

We stood by our employees, giving them the assurance of a safe work environment and employment security. We supported them with work from home, met their well-being needs and temporarily withdrew field visits at the peak of the pandemic. We stood by the communities, undertaking various outreach programs to help those most impacted.

At the same time, we conducted business responsibly to ensure a profitable growth while maintaining the integrity of our balance sheet to ensure sustained value creation for our shareholders and for us.

This is the Manappuram Finance legacy. We will continue to nurture it and build a stronger company that grows together with its customers, employees, shareholders and communities at large.

HOW WE DELIVERED VALUE IN FY 2021-22

• 13,47,536 million

Total lending to customers

• 10,098.34 million

Salaries and wages paid to employees alongside ensuring no retrenchment, high engagement and satisfaction levels

• 15.68 million

Spent on community development initiatives

• 13,287.05 million

PAT, ensuring a profitable growth for shareholders

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About Manappuram Finance

EMPOWERING INDIVIDUALS AND

BUSINESSES RESPONSIBLY

Manappuram Finance is one of India's leading non-banking financial companies (NBFCs). Having a diversified portfolio across gold, MSME, housing and vehicle loans and insurance, we are committed to financing and empowering India's aspiring classes. We have been at the forefront of introducing innovative products and services that have enabled our customers to seamlessly get access to funds.

We are today a brand with solid equity and competitive edge. We have deep knowledge of market and processes, extensive portfolio and regional presence, powerful systems and experience. We will continue to bring together our excellence and expertise to power a profitable growth while considering the interests of all stakeholders.

VISION

To become the preferred choice of financial services partner for India's aspiring classes, meeting the full range of their credit requirements, and helping India become a financially inclusive society where every citizen has ready access to formal channels of finance.

MISSION

MAFIL is dedicated to the mission of bringing convenience to people's lives and making their lives easier. We offer secured and unsecured credit to meet their varied financial needs from instant gold loans to microfinance, affordable home loans, vehicle finance and more.

VALUES

INTEGRITY

At MAFIL, we value our reputation for integrity in our dealings. We set great store by ethical values and transparency. We take pride in following the laws of the land in letter and spirit.

UNRELENTING CUSTOMER FOCUS

We treat our customers with the utmost fairness. No matter what their economic status is, we offer everyone prompt and courteous service, with high levels of transparency.

CUTTING-EDGE TECHNOLOGY

Technology is central to our vision. We continue to invest heavily in technology to enhance customer experience and drive efficiency in operations. We believe in tech-led innovations to deliver seamless and responsive financial services of ever greater value to customers.

Corporate Overview

Statutory Reports

Financial Statements

Annual Report 2021-22

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WHERE WE STAND TODAY

#2 NBFC

in gold loans in India

Pan-India presence

with 5,000+* branches across all Indian states and Union Territories

*No. of branches on a consolidated basis

#2

MFI-NBFC in India (through subsidiary Asirvad Microfinance)

Trusted

Brand

Safekeeping 67 MT of household gold jewelry safe on behalf of 2.4 million customers

Pioneer

in process innovation in gold loans (online gold loan product 'OGL' and cellular vaulting mechanism)

Well capitalized

with a Tier I ratio of 31%

Trusted employer for 40,000+#

employees

#No. of employees on consolidated basis (employees in the payroll as on 31.03.2022)

REWARDED WITH INDUSTRY-BEST CREDIT RATING

MANAPPURAM FINANCE

Long Term: AA (Stable) by CRISIL, AA+ (Stable) by Brickwork Ratings,

1. (Stable) by CARE Ratings, BB- /Stable by S&P Global and BB-/ Stable by Fitch Ratings.

ASIRVAD MICRO FINANCE

Long Term: AA - Stable by CRISIL and A+ Stable by CARE

Short: A1 + by CRISIL

MANAPPURAM HOME FINANCE

Long Term: AA - /Stable by CRISIL and AA - (Stable) by CARE

Short Term: A1+ by CRISIL Brickwork Long term AA-(Stable)