The State of Nebraska Chooses Lumen Technologies, Inc. to Provide Next Gen 911
January 25, 2021 at 08:48 am
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The State of Nebraska selected Lumen Technologies, Inc. to help it transition to a next generation 911 platform using the company's emergency service network, IP-based software, applications and call routing services. Transitioning to Lumen's current NG911 platform will improve the delivery of emergency calls and enable Nebraska residents to contact 911 not only by making a voice call, but also support sending text messages, pictures and videos. The contract with State of Nebraska Public Service Commission establishes a statewide Emergency Services Internet Protocol Network (ESInet) that serves approximately 70 PSAPs, with the goal of having all seven PSAP regions connected to the ESInet by the end of 2022. The contract, which the company had won previously, has an initial term of five years with five one-year options. In addition, the company is launching enhanced NG911 features and functionality that will provide real-time visibility into customers' emergency call management systems and enable a more robust, reliable and resilient emergency response. The Lumen NG911 platform will support enhanced communication capabilities, such as the ability to send texts, images and videos directly to 911 call centers, that will provide first responders with additional information so they can better assist during an emergency.
Lumen Technologies, Inc. is a facilities-based technology and communications company. The Company provides a range of integrated products and services to its domestic and global business customers and its domestic mass markets customers. It operates through two segments: Business segment and Mass Markets segment. Its Business segment provides its products and services under four sales channels to meet the needs of its enterprise and commercial customers. Its products and services in this segment include Dark Fiber, Edge Cloud Services, Internet Protocol (IP), Managed Security Services, Software-Defined Wide Area Networks (SD WAN), Secure Access Service Edge (SASE), Optical Services, Ethernet, VPN Data Networks, Voice Services, IT Solutions and Other Legacy Services. Its Mass Markets segment provides products and services to residential and small business customers. Its products and services in this segment include Fiber Broadband, Other Broadband and Voice and Other.