On 12 August 2022, Glaston announced that the company had received a strategically important order from a glass processor in Europe for multiple insulating glass lines, MULTI'ARRISSERs and machines for spacer frame production, with a total value of approximately EUR 31 million. The deliveries were to take place between second quarter/2023 and third quarter of 2025. Due to the customer's decision to review part of their investment, there have been changes to the scope and schedule of the project.

The later phases of the order will be cancelled, affecting the deliveries that were scheduled for 2024-2025. In 2023, Glaston will deliver equipment to the customer valued at around EUR 11,3 million while approximately EUR 19,4 million are removed from Glaston's order book. Glaston does not expect any significant impact on the net sales or operating profit from the partial cancellation in 2023 due to the deliveries being scheduled for 2024-2025 and the good capacity utilization at the Neuhausen factory.