Duo World Inc. announced the launch of its product Facetone’s cloud subscription offering for its customers globally. Customers can access the system at www.facetone.com. Facetone cloud contact center system empowers businesses to run their contact centers efficiently and scale up their operations while keeping their costs low. Facetone is an enterprise grade renowned contact center platform used by many large enterprises for their on-premise contact center operations. The same feature rich product is now made available on the Cloud as a Software as a Service offering at the fraction of the cost compared to its competition. Businesses can now drastically reduce their TCO by deploying Facetone for their operations since the product is facilitated with an end-to-end fully integrated contact center features from Interactive Voice Response. Smart Queuing, Skill Based Contact Routing, Campaign Manager for Outbound Dialing, Profile Management, and comprehensive Ticket Management are some of the key features.