On December 31, 2012, Paul M. Cantwell, Jr., a member of the Board of Directors of Community Bank System Inc. retired from the Board in accordance with the Company's mandatory retirement policy for directors. Pursuant to the Company's Bylaws, a director is required to retire from the Board on December 31 of the year in which he or she attains the age of 70. Mr. Cantwell has served as a director of the Company and Community Bank, N.A., the Company's subsidiary, since 2001.

He served as Chair of the Board from June 2006 to April 2010.