BNP Paribas : At a glance 2020-2021

#POSITIVEBANKING BYYOUR

SIDE

Accelerating the transition together

2020 - 2021 AT A GLANCE

The bank for a changing world

OUR COMPANY PURPOSE*

We are at the service of our clients and the world we live in.

BNP Paribas was formed by banks that have been deeply embedded in the European and global economies over the last 200 years.

They have adapted to the challenges of their times and helped clients and other stakeholders during moments of great change.

BNP Paribas' mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards.

We offer secure, sound and innovative financial solutions to individuals, professional clients, corporates and institutional investors while striving to address the fundamental challenges of today with regard to the environment, local development and social inclusion.

We are engaged with our clients to create a better future.

We are mobilising resources that have a positive impact.

At BNP Paribas, we want to be a long-term partner for our clients. We want to support their projects, manage their investments and savings, and through insurance protect people, their goods and property.

Our employees aim to deliver services that have purpose and relevance for clients and the world around them.

They do this most clearly through their daily mission in the company but also through corporate volunteering.

We are working with stakeholders and have adopted social and environmental goals aligned with global standards such as the UN Sustainable Development Goals (SDGs) and those of the financial community such as the Principles for Responsible Banking (PRB) and the Principles for Responsible Investment (PRI).

We ensure that ethics and our commitment to economic, social, civic and environmental responsibility are integrated into our business operations. This commitment is reflected in our organisation and the procedures and policies governing our activities.

We innovate in order to be a leader in sustainable finance.

We take action to support causes by bringing together financial solutions, stakeholder partnerships, employer and procurement initiatives, support for solidarity-based projects, philanthropy, volunteering and intrapreneurship programmes.

We are developing the tools to measure our environmental and social impact and we are focusing on actions that involve all employees.

BNP Paribas, the bank for a changing world

• Summarising the following documents created with the input of hundreds of employees: Our Vision and Mission (2015), Code of Conduct (2016) and Engagement Manifesto (2018).

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BNP PARIBAS: THE EUROPEAN

UNION'S LEADING BANK*

AND KEY PLAYER

IN INTERNATIONAL BANKING

13,576	55,567
employees	employees
in France
in North America

17,743

employees in Italy

3,896

employees

in South America

BNP Paribas has a presence in 68 countries, with more than 193,000 employees, including nearly 148,000 in Europe. The Group supports all its customers - individuals, associations, entrepreneurs, SMEs and institutions - in the success of their projects through its financing, investment, savings and protection solutions.

BNP Paribas holds key positions in its three operating divisions: Retail Banking and Investment & Protection Services for retail-banking networks and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

*In revenues.

13,059	3,582	57,729
employees	employees	employees in Europe
in Belgium	in Luxembourg	(excluding the four domestic markets:
		France, Belgium, Italy and Luxembourg)

	18,680
	employees
	in Asia-Pacific
8,974
employees	513
in Africa
	employees
	in the Middle East

193,319	44 3	12	8
	€	. bn			. %
employees	Revenues	CET1* ratio
		*Common Equity Tier 1
in	7 1	€	432
68	€	. bn		bn
Net income	Immediately available
Group share	liquidity reserve
countries and territories

Figures as at 31/12/2020. Full-Time Equivalent (FTE) workforce.

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Our development

"I am convinced that BNP Paribas has very solid fundamentals to meet the challenges posed by the current crisis and to continue its development. We are among the most advanced global players in sustainable finance and we play

a driving role in the service of the economy, as a preferred partner for companies. On the strength of these assets and in accordance with its mission, the Group intends to be a financier of the economy, a responsible investor and an accelerator in the necessary transition to a sustainable economy."

Jean-Laurent Bonnafé

Director and Chief Executive Officer of BNP Paribas

Our strategic priorities for 2022-2025

and transformation

strategy

Since four years, the expectations of our customers and stakeholders have steered us to rethink and to optimise our customers' experience, affirm our leadership in sustainable finance and strengthen our position as a leading European bank.

In 2021, as all BNP Paribas teams to deal with the health crisis linked to the Covid-19 pandemic, we are pursuing these commitments and preparing our next strategic plan for 2022-2025.

As closely tied to new human, technological and commercial challenges, we have identified several areas of development that enable us to better meet the expectations of our customers and employees and handle societal challenges.

MAXIMISE

synergies and efficiency of retail businesses and accelerate the deployment of digital services for our customers.

CONTINUE

to strengthen our industrial structure to reinforce our operational efficiency and enhance all our business lines.

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Improved customer

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Leadership in sustainable

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Reinforcement of customer

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franchises and market

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share gains

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ACCELERATE

our development in the areas of financial savings and investment, in line with the expectations and increased needs of our customers.

BOOST

business development momentum for corporate and institutional customers and support their transition to sustainable models.

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Our diversified and integrated model,

creating value

ECONOMIC AND

DIGITAL

SOCIETAL AND

LOCAL

REGULATORY ISSUES

CHALLENGE

ENVIRONMENTAL CHALLENGE

CHALLENGE

Serving our customers and the world in which we operate, we support transitions in society by providing expertise and by contributing to financing the economy. We create value through our diversified and integrated model, based on the diversification of risks and cooperation between our business lines.

Retail Banking (RB)

Operating in 44 countries and territories

Investment

• Protection Services (IPS)

Operating in 49 countries and territories

Corporate & Institutional

Banking (CIB)

Operating in 56 countries and territories

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Our solutions

Support

Advice

Financing

Investments

Savings

Protection

Our actions

and commitments

for all stakeholders - customers, shareholders

and investors, employees, partners and suppliers, regions and civil society -

are developped along three lines of action:

By promoting useful innovation

for our clients

(individuals, entrepreneurs, SMEs, large companies,

institutional clients, community organisations)

By promoting sustainable growth for the economy

By developing our contribution

to society

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