Integrated Report 2021
"One YAMATO 2023"
Medium-Term Management Plan
Based on "YAMATO NEXT100"
VALUE CREATION BY THE NEW YAMATO GROUP
The Yamato Group's Important Role as a Part of Social Infrastructure
Since its founding in 1919, the Yamato Group has created a large number of services that were unprecedented in their time, starting with TA-Q-BIN. By doing so, the Group has established itself as a corporate group that serves as a crucial part of social infrastructure. Recently, there have been major changes in the business environment surrounding Yamato and the spread of COVID-19 has accelerated changes to people's lifestyles and the structure of the logistics industry. Accordingly, the active participation of corporations in resolving social and environmental issues is becoming increasingly important to the achievement of a sustainable society.
Under these circumstances, in April 2021 the Yamato Group launched a new Group management structure that focuses on Yamato Transport, which centralizes the diverse management resources of each Group company. Additionally, the Yamato Group is working to provide comprehensive value that meets the needs of customers and society to transform the supply chain in response to changes to people's lifestyles and the distribution structure based on the medium-term management plan "One Yamato 2023," which is set to conclude at the end of the fiscal year ending March 31, 2024. Through these efforts, we will contribute to the creation of an enriched society, a goal laid out in our Management Philosophy, and realize sustainable growth and the improvement of corporate value.
Contents
16 DESTINATION OF ONE YAMATO
01 VALUE CREATION BY THE NEW YAMATO GROUP
01 The Yamato Group's Important Role as
a Part of Social Infrastructure/Editorial Policy
- Renewal of the Group's Management Structure
- Creation of New Innovations
- Strengthening of Sustainable Management
- Group Corporate Philosophy
16 Message from the President
20 Message from the Chief Financial Officer
22 Medium-Term Management Plan "One Yamato 2023"
24 Creation of the "EC Ecosystem"
28 Transformation into a Partner That Supports the Entire Supply Chain
32 Promotion of Digital Strategies for the Shift to Data-Driven Management
10 | Value Creation Process | 34 | Strengthening of Sustainable Management |
- Overview of the New Yamato Group
- Performance Highlights
36 Sustainable Medium-Term Plans 2023
38 Environmental Strategies for Realizing a Sustainable Society
42 Human Resource Management That Supports the Shift to an "Innovating Delivery Business"
45 Measures for Safety and Peace of Mind That Support Sustainable Growth
Forward-Looking Statements
This integrated report contains forward-looking statements concerning Yamato Holdings' future plans, strategies, and performance. These statements represent assumptions and beliefs based on information available at the time this report was created. Furthermore, forward-looking statements are subject to a number of risks and uncertainties that include, but are not limited to, economic conditions, customer demand, foreign currency exchange rates, tax laws, and other regulations. Yamato Holdings therefore cautions readers that actual results may differ materially from these predictions.
VALUE CREATION BY THE NEW YAMATO GROUP
Commenced Use of New Symbol and Advanced Logo
From April 2021, we commenced the use of our new Kuroneko symbol and advanced logo, which symbolize our commitment to providing new value.
New Kuroneko Symbol (Corporate Symbol) Without changing the thought behind this symbol of Yamato's friendly and reliable services, the design has been refined into a more future-oriented design that expresses Yamato's intention to further evolve the services it has continuously improved day after day while integrating its activities with community, urban, and regional environments in a more harmonious manner.
Advanced Logo
This is a new advanced logo that expresses and symbolizes the Group's vision and proactive, innovative approach to addressing the challenges facing today's society and businesses. The Yamato Group will combine the expertise and networks it has cultivated to date with new ideas, technolo- gies, and partnerships to create new services and businesses.
48 CORPORATE GOVERNANCE
48 Governance Roundtable between the Board of Directors and Outside Directors
54 Corporate Governance
62 Directors / Audit & Supervisory Board Members / Management System
100 COMPANY INFORMATION
- Global Network
- Corporate Data / Stock Information
66 FINANCIAL SECTION
- Ten-YearSummary and Business Highlights
- Consolidated Balance Sheet
- Consolidated Statement of Income
- Consolidated Statement of Comprehensive Income
- Consolidated Statement of Changes in Equity
- Consolidated Statement of Cash Flows
- Notes to Consolidated Financial Statements
- Independent Auditor's Report
Editorial Policy
Having built up long-standing relationships of trust with all of its many and varied stakeholders, the Yamato Group discloses not only information of a legal nature but also information considered necessary for those stakeholders. The Yamato Group adopted the policy that such information shall be conveyed promptly and accurately as well as fairly and equitably. Conveying information, including that of a non-financial nature, on such aspects as management strategies, business overviews, and ESG activities, this integrated report is intended to deepen the reader's comprehensive understanding of the Yamato Group. Please visit our website for more detailed information.
Guidelines Referenced
- Ministry of Economy, Trade and Industry, Guidance for Integrated Corporate Disclosure and Company- Investor Dialogue for Collaborative Value Creation
- International Integrated Reporting Council (IIRC), International Integrated Reporting Framework
YAMATO HOLDINGS CO., LTD. 001 Integrated Report 2021
VALUE CREATION BY THE NEW YAMATO GROUP
Renewal of the Group's Management Structure
A Group Management Structure
That Focuses on Yamato Transport,
Which Centralizes Diverse
Management Resources(From April 2021)
Why Change?
The primary reason for commencing these reforms is that the Yamato Group's strategies, management systems, and organizational and corporate culture centered on TA-Q-BIN do not fully address customer and social needs regarding the rapidly changing business environment and steadily worsening social issues.
Business Environment / Social Issues
• Diversification of customer expectations and needs
- Rapid progress of EC (e-commerce) adoption in various industries
- Declining population and decaying regional infrastructure
• Declining working population
• Climate change and resource scarcity
• Further acceleration of the shift toward EC in all industries due to the COVID-19 pandemic
Lifestyles: Further growth of EC and shift to omni-channel approaches, including non-face-to-face interactions
Logistics structure: Total optimization of inventory and
supply routes
Issues with the Management Structure
Strategy
Management
structure centered
on TA-Q-BIN
Management | Organizational |
systems | and corporate |
culture |
Strategy
Currently, TA-Q-BIN alone unable to accommodate rising demand from the EC market and corporate logistics
Management | Organizational |
Systems | and Corporate |
Weak management | Culture |
structure for quick | The Yamato |
decision-making | Group's sound |
due to depen- | culture of "inclusive |
dence on individual | management" no |
skills based on | longer practiced |
intuition and | |
experience |
002 | YAMATO HOLDINGS CO., LTD. |
Integrated Report 2021 |
VALUE CREATION BY THE NEW YAMATO GROUP
From April 2021, we began promoting our medium-term management plan "One Yamato 2023," which covers the period from the fiscal year ending March 31, 2022 to the fiscal year ending March 31, 2024, based on our new Group management structure that focuses on the new Yamato Transport, which centralizes the diverse management resources of each Group company. We will proactively face the needs of customers and society and make the lives of individual customers more convenient while supporting the overall management of corporate clients, thereby becoming the "best partner of both individual and corporate customers." Accordingly, we are working to implement the main initiatives set out in this plan.
What Is the Purpose of the Change?
We aim to proactively meet the needs of customers and society and make the lives of individual customers more convenient while supporting the overall management of corporate clients, thereby becoming the "best partner of both individual and corporate customers."
Retail Business Division
Corporate Business Division
Global SCM Business
Division
EC (E-Commerce) Business
Division
Yamato will offer innovative solutions to customers by combining its various management resources throughout the Yamato Group.
Transport Function Division
Digital Function Division
Platform Function Division
Professional Service Function Division
New Organizational System Beginning from April 2021
Yamato Transport Co., Ltd. | Yamato Holdings Co., Ltd. | |||||||||||||||||||||||||||
President | ||||||||||||||||||||||||||||
Corporate Division | ||||||||||||||||||||||||||||
Yamato Holdings Co., Ltd. | ||||||||||||||||||||||||||||
Yamato System | ||||||||||||||||||||||||||||
Delivery | Retail Business Unit | Corporate Business Unit | ||||||||||||||||||||||||||
Development Co., Ltd. | ||||||||||||||||||||||||||||
Business Division | Business Division | |||||||||||||||||||||||||||
BIZ-Logistics | ||||||||||||||||||||||||||||
Retail | Corporate | Global SCM | EC | |||||||||||||||||||||||||
Financial | Yamato Autoworks Co., | |||||||||||||||||||||||||||
e-Business | Transport Function Division | Ltd. | ||||||||||||||||||||||||||
Home Convenience | Digital Function Division | etc. | ||||||||||||||||||||||||||
Autoworks | ||||||||||||||||||||||||||||
Platform Function Division | ||||||||||||||||||||||||||||
Other Services | ||||||||||||||||||||||||||||
Professional Service Function Division | ||||||||||||||||||||||||||||
Note: On January 17, 2022, the Company carried out the partial transfer of shares held by Yamato Home Convenience Co., Ltd. As a result, Yamato Home Convenience Co., Ltd. has changed from a consolidated subsidiary to an equity-method affiliate.
YAMATO HOLDINGS CO., LTD. 003 Integrated Report 2021
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Yamato Holdings Co. Ltd. published this content on 15 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 15 March 2022 06:09:05 UTC.