Unitec has announced the launch of their newest service, Uptime Solutions. Tailored to the convenience store (C-Store) car wash market, Uptime Solutions employs a team of experts to monitor the status of car wash equipment and triage any issues. The service increases wash uptime, reduces unnecessary service provider site visits and allows C-Store personnel to focus on in-store sales. When the Uptime Solutions team detects an issue at the wash, they will remotely provide a fix, advise store personnel on how to resolve the issue or, if needed, engage the wash's service provider for an on-site visit. The team customizes a resolution process to the store's staff and company policies and stays on top of each problem until it is resolved.