Tyler Technologies, Inc. announced the Philadelphia Sheriff?s Office in Pennsylvania has successfully gone live with Tyler?s Civil Process solution allowing the office to be more efficient in civil process, warrant service, and communication across units and municipal partners. The solution also enables streamlined real estate data and financial capabilities, allowing for easy management within the Sheriff?s Office. The Sheriff?s Office moved to Tyler?s solution after experiencing limited reporting capabilities and accounting functionality in its old system.

Following a nine-month implementation, Tyler provided a single data solution that features a strong mobile product with real-time updates for office personnel, secure multi-factor authentication, and custom reporting with the availability of more than 300 custom reports. Specifically, the office will be using several applications within the Civil Process suite, including Civil Serve, Civil Mobile, Civil Query, Sales Web, and GIS Connector. The solution will be hosted in the cloud, powered by Amazon Web Services (AWS), bringing enhanced flexibility and security to the office.

Civil Serve enables Philadelphia?s office-based personnel to track court case papers and data, record service and payment activity, reconcile financial data, and produce detailed reports of those activities. Civil Mobile allows field-based personnel to easily send and receive the latest case information from a mobile device, which enhances officer safety and improves office productivity by updating address information and field notes for all Civil Serve users in real-time.