AudioCodes Delivers Direct Routing Connectivity for Microsoft Teams with Twilio Elastic SIP Trunk
January 25, 2021 at 09:00 am
Share
AudioCodes announced that it is collaborating with Twilio to deliver scalable Direct Routing PSTN connectivity for Microsoft Teams customers via Twilio's Elastic SIP Trunking service. AudioCodes' Microsoft-certified Mediant session border controllers (SBC) have been tested for interoperability with Twilio, enabling Teams customers to connect simply and efficiently to Twilio's Elastic SIP Trunking service and benefit from its flexibility, low cost and global coverage.
AudioCodes' Mediant SBC family includes a scalable range of resilient hardware and virtualized, software-only appliances that deliver reliable SIP-based voice connectivity. Built around a common software base, all AudioCodes' SBCs deliver comprehensive SIP interoperability, robust security and assured quality of service. All models are certified by Microsoft for Teams Direct Routing, including local media optimization, to ensure high voice quality and reduce bandwidth consumption. AudioCodes' virtualized SBCs can be deployed in private and public clouds and are available for rapid and simple deployment directly from Azure Marketplace. Through the AudioCodes Live for Microsoft Teams program, customers can consume AudioCodes' Direct Routing SBC connectivity as a managed service on a per-user, per-month subscription basis.
Twilio Inc. provides a customer engagement platform comprising communications application programming interfaces. It enables developers to embed numerous forms of messaging, voice, and email interactions into their customer-facing applications, and software products that target specific engagement needs, including its customer data platform, digital engagement centers, marketing campaigns and advanced account security solutions. Its platform provides developers tools to build, scale, and deploy real-time communications within software applications. Its APIs and software products include Twilio Flex and Twilio Engage. It operates through two business units: Twilio Communications (Communications) and Twilio Data & Applications. Its communication solutions consist of customizable APIs and products that can be used individually or in combination to build rich contextual communications within applications. Its key communication offerings include Messaging, Voice, Email, Flex and others.