TTEC Holdings, Inc. Provides Earnings Guidance for the Third Quarter, Fourth Quarter and Full Year of 2021
August 03, 2021 at 04:05 pm
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TTEC Holdings, Inc. provided earnings guidance for the third quarter, fourth quarter and full year of 2021. For the full year, the company expected revenue between $2.248 billion and $2.266 billion, an increase of 15.3% and 16.3% over the prior year.
For the third quarter, the company expects revenue of 49%.
For the fourth quarter, the company expects revenue of 51%.
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clientsâ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.
TTEC HOLDINGS, INC. 
