TTEC Holdings, Inc. Announces Appointment of Dustin Semach as Chief Financial Officer
November 09, 2021 at 04:40 pm
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TTEC Holdings, Inc. announced Dustin Semach as the Company's Chief Financial Officer, effective immediately. Semach was recruited into TTEC in 2020 with the intent to become the CFO. Over the last 12 months he has demonstrated strong strategic, financial, and operational acumen in executing the company's finance functions with the objective of driving revenue growth, margin expansion and cash flow. Alongside his TTEC experience, Semach has had a relevant, tenured and noteworthy career in the technology services and business process outsourcing companies including Rackspace Technology, DXC, CSC, and IBM.
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clientsâ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.