Bank of East Asia : Fraudulent Mobile Phone App Notification

For Immediate Release

Fraudulent Mobile Phone App Notification

Hong Kong, 7th January, 2022 - The Bank of East Asia, Limited ("BEA" or the "Bank") would like to notify all customers and the general public that the Bank has no affiliation whatsoever with the mobile phone app that can be downloaded via the following link:

• https://apkgk.com/com.mtel.androidbea

Anyone who has provided personal information or conducted any financial transactions through mobile phone app downloaded from the link above should immediately report the case to the Police for investigation, and call BEA's Customer Service Hotline on (852) 2211 1333 for assistance. Customers should also refrain from visiting the website, using the mobile phone app, and downloading any suspicious files.

BEA would like to remind its customers that they can access the Bank's internet-based services safely and securely via the Bank's homepage www.hkbea.comand/or BEA's mobile apps that can be downloaded from the App Store, Google Play™, and HUAW EI AppGallery.

The Bank has reported the above incidents to the Hong Kong Police and the Hong Kong Monetary Authority, and will take any action deemed necessary and appropriate to protect its reputation and the interests of its customers and the general public.

Customers who are suspicious about the identity of a website at an address similar to the address of BEA's homepage or any mobile phone app should call the Bank's Customer Service Hotline for verification.

- End -

Media enquiries:

Mr Mill Seen

Senior Manager of Corporate

Communications Department

The Bank of East Asia, Limited

Tel.: [phone]

Email:[e-mail]

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