Temenos Names Roger Klantschi as Executive Vice President of Delivery, Americas
October 01, 2020 at 07:00 am
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Temenos announced that Roger Klantschi has been appointed as Executive Vice President of Delivery, Americas, effective immediately. In this new role, Roger will be leading Services and Support for North America and Latin America & Caribbean, with a focus on building customer value and success in the region. Roger will report directly to Alexa Guenoun, President, Americas, and Global Head of Partners, Temenos. Roger will be responsible for leading the Customer Engagement and Delivery Teams across all the company’s products, as well as the newly formed Customer Success division in the Americas to bring best practices in the region and support customers’ business needs and growth. Roger’s more than 30 years of banking expertise in customer services and support, as well as his experience in delivering large-scale digital transformation projects, bring both breadth and depth to the new role. Prior to the company, he spent 18 years at Infosys holding senior executive positions in the US and Europe, including Head of Services for Americas and Europe, and Head of Presales Americas. Roger was also CIO at Banco Hipotecario in Argentina.
Temenos AG, formerly Temenos Group AG, is a Switzerland-based company engaged in the development and marketing of banking software systems. Its services include implementation, performance optimization, integration, administration, maintenance, upgrades, training and support for its software solutions. It offers solutions for retail, corporate, universal, Islamic and microfinance and community banking sectors, as well as for Private Wealth Management. The Company's client base consists of mostly banking and other financial services institutions. Its core products are Temenos T24 Core Banking (T24), a front to back office, Customer Relationship Management (CRM) and product lifecycle management software platform, as well as Front Office, an integrated, role-specific, and multi-channel solution that supports banksâ daily interactions and long term relationships with their retail, corporate, mass affluent, and High-Net-Worth (HNW) customers. It offers also funds and securities solutions.