ServiceNow, Inc. reported unaudited consolidated earnings results for the fourth quarter and full year ended December 31, 2017. For the quarter, the company reported total revenues of $546,370,000 compared to $385,666,000 a year ago. Loss from operations was $13,132,000 compared to $23,603,000 a year ago. Loss before income taxes was $24,880,000 compared to $30,845,000 a year ago. Net loss was $27,807,000 or $0.16 per basic and diluted share compared to $32,589,000 or $0.20 per basic and diluted share a year ago. Net cash provided by operating activities was $184,786,000 compared to $132,687,000 a year ago. Purchases of property and equipment were $34,654,000 compared to $21,450,000 a year ago. Purchases of other intangibles were $500,000 compared to $8,000,000 a year ago. Non-GAAP adjusted total revenues were $531,864,000. Non-GAAP income from operations was $98,771,000 compared to $63,764,000 a year ago. Non-GAAP net income was $63,596,000 or $0.35 per diluted share compared to $42,356,000 or $0.24 per diluted share a year ago. Non-GAAP free cash flow was $150,134,000 compared to $111,237,000 a year ago.

For the year, the company reported total revenues of $1,933,026,000 compared to $1,390,513,000 a year ago. Loss from operations was $101,414,000 compared to $422,808,000 a year ago. Loss before income taxes was $149,004,000 compared to $450,051,000 a year ago. Net loss was $149,130,000 or $0.87 per basic and diluted share compared to $451,804,000 or $2.75 per basic and diluted share a year ago. Net cash provided by operating activities was $642,825,000 compared to $159,921,000 a year ago. Purchases of property and equipment were $150,510,000 compared to $105,562,000 a year ago. Purchases of other intangibles were $6,670,000 compared to $18,750,000 a year ago. Non-GAAP adjusted total revenues were $1,925,824,000. Non-GAAP income from operations was $314,743,000 compared to $180,879,000 a year ago. Non-GAAP net income was $214,680,000 or $1.19 per diluted share compared to $121,945,000 or $0.70 per diluted share a year ago. Non-GAAP free cash flow was $492,317,000 compared to $321,859,000 a year ago.

The company provided earnings guidance for the first quarter of fiscal 2018 and full year of fiscal 2018. For the first quarter of 2018, the company expects GAAP subscription revenues to be between $525 million to $530 million, representing 25% to 26% year-over-year growth, non- GAAP subscription revenues to be between $507 million to $512 million, representing 31% to 32% year-over-year growth and non-GAAP income from operations to be 16% year on year growth.

For the full year 2018, the company expects GAAP subscription revenues to be between $2,355 million to $2,375 million, representing 35% to 37% year-over-year growth, non- GAAP subscription revenues to be between $2,314 million to $2,334 million, representing 32% to 34% year-over-year growth, non-GAAP income from operations to be 20% year on year growth and non-GAAP free cash flow to be 27% year on year growth.