ServiceNow, Inc. announced unaudited consolidated earnings for the fourth quarter and full year ended December 31, 2012. For the quarter, total revenues were $75,162,000 against $39,178,000 for the same period a year ago. Revenue was above outlook, primarily due to strength in new business and renewal bookings during the quarter, coupled with better-than-expected utilization within its services business. Loss from operations was $9,538,000 against $5,182,000 for the same period a year ago. Loss before provision for income taxes was $9,082,000 against $5,899,000 for the same period a year ago. Net loss attributable to common stockholders was $9,931,000 against $6,960,000 for the same period a year ago. Basic and diluted loss per share was $0.08 against $0.32 for the same period a year ago. Net cash provided by operating activities was $16,671,000 against $3,536,000 for the same period a year ago. Purchases of property and equipment were $9,910,000 against $5,442,000 for the same period a year ago. Positive free cash flow was $6,761,000 against Negative free cash flow of $1,906,000 for the same period a year ago. Non-GAAP loss from operations was $189,000 against $1,936,000 for the same period a year ago. Non-GAAP income before provision for income taxes was $267,000 against Non-GAAP loss before provision for income $2,653,000 for the same period a year ago. Net loss attributable to common stockholders was $614,000 against $3,716,000 for the same period a year ago. Non-GAAP Basic and diluted loss per share was $0.00 against $0.17 for the same period a year ago.

For the year, total revenues were $243,712,000 against $128,072,000 for the same period a year ago. Loss from operations was $37,584,000 against $1,129,000 for the same period a year ago. Loss before provision for income taxes was $35,980,000 against $101,000 for the same period a year ago. Net loss attributable to common stockholders was $37,656,000 against $2,282,000 for the same period a year ago. Basic and diluted loss per share was $0.51 against $0.11 for the same period a year ago. Net cash provided by operating activities was $48,766,000 against $39,977,000 for the same period a year ago. Purchases of property and equipment were $42,066,000 against $14,635,000 for the same period a year ago. Free cash flow was $6,700,000 against $25,342,000 for the same period a year ago. Non-GAAP loss from operations was $9,647,000 against profit from operations $8,700,000 for the same period a year ago. Non-GAAP loss before provision for income taxes was $8,043,000 against profit before provision for income taxes of $7,571,000 for the same period a year ago. Non-GAAP net loss attributable to common stockholders—basic and diluted was $10,052,000 against profit attributable to common stockholders was $1,391,000 for the same period a year ago. Non-GAAP basic and diluted loss per share was $0.14 against basic and diluted earnings per share of $0.05 for the same period a year ago.

The company provided earnings guidance for the first quarter of 2013. For the first quarter of 2013, the company expects total revenues between $81.5 and $82.5 million, representing sequential growth between 8% and 10%. The company expects subscription gross margins between 73% and 74%, up from 70% in the fourth quarter of 2012, primarily due to the completion of the migration from its previous generation data centers. The company expects professional services and other gross margin between 0% and 4%, and overall gross margins between 62% and 63%. The company expects an operating margin between negative 4% and negative 2%, and a net loss per basic and diluted share between negative $0.05 and negative $0.04, with weighted-average shares outstanding of approximately 129 million.

For the full year 2013, the company expects revenues to be in the range of $387 to $392 million, representing year-over-year growth between 59% and 61%. The financial guidance discussed is on a non-GAAP basis, except for revenues, and excludes stock-based compensation expense and the related income tax impact. The company expects 2013 capital expenditures to be flat to slightly up on a year-over-year basis, driven in large part by ongoing investments in its cloud infrastructure and facilities build-out to accommodate its rapidly growing organization.