Overview

We are a pharmacy retail healthcare company, providing our customers and communities with a high level of care and service through various programs we offer through our two reportable business segments, our Retail Pharmacy segment and our Pharmacy Services segment. We accomplish our goal of delivering comprehensive care to our customers through our retail drugstores, RediClinic walk-in retail health clinics and our transparent and traditional PBMs, EnvisionRxOptions and MedTrak. We also offer fully integrated mail-order and specialty pharmacy services through EnvisionPharmacies. Additionally through EIC, EnvisionRxOptions also serves one of the fastest-growing demographics in healthcare: seniors enrolled in Medicare Part D. When combined with our retail platform, this comprehensive suite of services allows us to provide value and choice to customers, patients and payors and allows us to compete in today's evolving healthcare marketplace.





Retail Pharmacy Segment


Our Retail Pharmacy segment sells brand and generic prescription drugs, as well as an assortment of front-end products including health and beauty aids, personal care products, seasonal merchandise, and a large private brand product line. Our Retail Pharmacy segment generates the majority of its revenue through the sale of prescription drugs and front-end products at our 2,464 retail stores. We replenish our retail stores through a combination of direct store delivery of pharmaceutical products facilitated through our pharmaceutical Purchasing and Delivery Agreement with McKesson, and the majority of our front-end products through our network of distribution centers. In addition, as of November 30, 2019, the Retail Pharmacy segment includes 66 RediClinic walk-in retail clinics, of which, 30 were located within Rite Aid retail stores in the Philadelphia and New Jersey markets.





Pharmacy Services Segment


Our Pharmacy Services segment provides a full range of pharmacy benefit services through EnvisionRxOptions. The Pharmacy Services segment provides both transparent and traditional PBM options through its EnvisionRxOptions and MedTrak PBMs. EnvisionRxOptions also offers fully integrated mail-order and specialty pharmacy services through EnvisionPharmacies; an innovative claims adjudication software platform in Laker Software; and a national Medicare Part D prescription drug plan through EIC's EnvisionRx Plus product offering. The segment's clients are primarily employers, insurance companies, unions, government employee groups, health plans, Managed Medicaid plans, Medicare plans, other sponsors of health benefit plans and individuals throughout the United States.





Restructuring



In March 2019, the Board of Directors implemented a reorganization of our executive management team to further streamline our business. In addition, we announced a restructuring plan that resulted in a reduction of managerial layers and consolidated roles across the organization. In addition, we have been working on other transformation initiatives, which include building tools to work with regional health plans to improve patient health outcomes, rationalization of SKU's in our front-end offering to free up working capital, an assessment of our pricing and promotional strategy, additional executive team changes and further headcount reductions, and a continued review of our cost structure.

As a result of the restructuring that we announced in March, we expect to achieve annual cost savings of approximately $55.0 million, of which approximately $42.0 million is expected to be realized during the fiscal year ended February 29, 2020. These savings offset the reduction in TSA fees that we experienced in Fiscal 2020. We have also incurred restructuring costs to support our transformation initiatives, which we expect to provide future growth and expense efficiency benefits. We anticipate our total fiscal 2020 restructuring-related costs to be approximately $100.0 million and expect to realize the full benefit of this investment over the next two years.





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Asset Sale to WBA


On September 18, 2017, we entered into the Amended and Restated Asset Purchase Agreement with WBA and Buyer, which amended and restated in its entirety the previously disclosed Original Asset Purchase Agreement. Pursuant to the terms and subject to the conditions set forth in the Amended and Restated Asset Purchase Agreement, Buyer agreed to purchase from Rite Aid 1,932 Acquired Stores, three distribution centers, related inventory and other specified assets and liabilities related thereto for a purchase price of approximately $4.375 billion, on a cash-free, debt-free basis, in the Sale.

We announced on September 19, 2017 that the waiting period under the HSR Act expired with respect to the Sale. We completed the store transfer process in March of 2018, which resulted in the transfer of all 1,932 stores and related assets to WBA and received cash proceeds of $4.157 billion. On September 13, 2018, we completed the sale of one of our distribution centers and related assets to WBA for proceeds of $61.2 million. On October 31, 2019, we completed the inventory transfer at one of our remaining distribution centers to WBA for proceeds of $23.5 million. The inventory transfer has been included in the results of operations and cash flows of discontinued operations for the thirteen week period ended November 30, 2019. On December 4, 2019, we completed the transfer of the related distribution center and non-inventory related assets to WBA for proceeds of $39.2 million. The impact of the sale of the related distribution center and non-inventory assets resulted in a pre-tax gain of approximately $19.0 million, which will be included in the results of operations and cash flows of discontinued operations during the fourth quarter of fiscal 2020.

The transfer of the remaining distribution center and related assets remains subject to minimal customary closing conditions applicable only to the distribution center being transferred at such distribution center closing, as specified in the Amended and Restated Asset Purchase Agreement. We will receive additional proceeds of approximately $94.0 million upon completion of the sale of the remaining distribution center and related assets.

The parties to the Amended and Restated Asset Purchase Agreement have each made customary representations and warranties. We have agreed to various covenants and agreements, including, among others, our agreement to conduct our business at the distribution centers being sold to WBA in the ordinary course during the period between the execution of the Amended and Restated Asset Purchase Agreement and the distribution center closing. We have also agreed to provide transition services to Buyer for up to three years after the initial closing of the Sale. Under the terms of the TSA, we provide various services on behalf of WBA, including but not limited to the purchase and distribution of inventory and virtually all selling, general and administrative activities. The term of the TSA has been extended to October 17, 2020. In connection with these services, we purchase the related inventory and incur cash payments for the selling, general and administrative activities, which, we bill on a cash neutral basis to WBA in accordance with terms as outlined in the TSA. Total billings for these items during the thirteen and thirty-nine week periods ended November 30, 2019 were $0.6 billion and $2.7 billion, respectively, of which $105.4 million is included in Accounts receivable, net. Total billings for these items during the thirteen and thirty-nine week periods ended December 1, 2018 were $1.6 billion and $5.5 billion, respectively, of which $327.9 million is included in Accounts receivable, net. We recorded WBA TSA fees of $7.9 million and $33.4 million during the thirteen and thirty-nine week periods ended November 30, 2019, respectively, which are reflected as a reduction to selling, general and administrative expenses. We recorded WBA TSA fees of $17.9 million and $64.8 million during the thirteen and thirty-nine week periods ended December 1, 2018, respectively, which are reflected as a reduction to selling, general and administrative expenses.

Based on its magnitude and because we exited certain markets, the Sale represented a significant strategic shift that has a material effect on our operations and financial results. Accordingly, we have applied discontinued operations treatment for the Sale as required by GAAP.

Overview of Financial Results from Continuing Operations

Our net income from continuing operations for the thirteen week period ended November 30, 2019 was $52.3 million or $0.98 per basic and diluted share compared to a net loss of $17.3 million or $0.33 per basic and diluted share for the thirteen week period ended December 1, 2018. The improvement in our operating results for the thirteen week period ended November 30, 2019 was due primarily to the $55.7 million gain on debt retirement in connection with the


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repurchase of $57.6 million of our 7.7% notes due February 2027 and $99.0 million of our 6.875% fixed-rate senior notes due December 2028 at a discount and lower SG&A expenses resulting from lower labor and benefits expense, partially offset by a reduction in WBA TSA fee income and restructuring-related costs incurred in connection with our Path to the Future initiative in the current year.

Our net loss from continuing operations for the thirty-nine week period ended November 30, 2019 was $125.8 million or $2.37 per basic and diluted share compared to a net loss of $411.3 million or $7.79 per basic and diluted share for the thirty-nine week period ended December 1, 2018. The improvement in our operating results for the thirty-nine week period ended November 30, 2019 was due primarily to goodwill and intangible asset impairment charges recognized in the prior year of $375.2 million, the gain on debt retirement noted above, lower labor and benefits expense, lower depreciation and amortization and lease termination and impairment charges. These benefits were partially offset by restructuring-related costs incurred in connection with our Path to the Future initiative in the current year and higher income tax expense and lower WBA TSA fee income.

Our Adjusted EBITDA from continuing operations for the thirteen and thirty-nine week periods ended November 30, 2019 was $158.1 million or 2.9 percent of revenues and $402.6 million or 2.5 percent of revenues, respectively, compared to $142.8 million or 2.6 percent of revenues and $429.4 million or 2.6 percent of revenues for the thirteen and thirty-nine week periods ended December 1, 2018, respectively. The increase in Adjusted EBITDA for the thirteen week period ended November 30, 2019 was due to increases in both the Retail Pharmacy segment and the Pharmacy Services segment. Adjusted EBITDA increased $7.4 million in the Retail Pharmacy segment due primarily to lower salaries and benefit expense related to our previously announced corporate restructuring and strong labor, benefits and other expense control at the stores, partially offset by lower gross profit. In addition, there was a reduction in WBA TSA fee income due to fewer stores being serviced under the TSA. Adjusted EBITDA increased by $7.9 million in the Pharmacy Services segment. Pharmacy Services segment Adjusted EBITDA benefited from improvements in pharmacy network performance, partially offset by increases in SG&A expense related to our growth in Medicare Part D membership.

The decrease in Adjusted EBITDA for the thirty-nine week period ended November 30, 2019 was due primarily to a decrease of $23.7 million in the Retail Pharmacy segment. The decrease in the Retail Pharmacy segment Adjusted EBITDA was due primarily to a reduction in gross profit, partially offset by decreases in SG&A. The reduction in gross profit was due primarily to a reduction in front-end sales and lower reimbursement rates. Retail Pharmacy segment SG&A improvement was driven by strong labor and expense control at the stores and labor savings and expense management relating to the recent corporate restructuring. Adjusted EBITDA decreased by $3.0 million in the Pharmacy Services segment. The decline in the Pharmacy Services segment Adjusted EBITDA was primarily the result of increased commissions due to growth in Medicare Part D membership and growth in consumer pharmacy programs. Please see the sections entitled "Segment Analysis" and "Adjusted EBITDA, Adjusted Net Income (Loss), Adjusted Net Income (Loss) per Diluted Share and Other Non-GAAP Measures" below for additional details.





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