Rimini Street, Inc. announced the global launch of Rimini Support?, Rimini Protect? and Rimini Consult? for VMware products, in a first-of-its-kind, comprehensive third-party offering.

Rimini Street services for VMware will allow perpetually-licensed VMware customers to continue running their current systems for years into the future ? with Rimini Street?s award-winning support services that includes guaranteed priority support response by an engineer 24/7/365 in 10 minutes or less. The standard pricing for Rimini Street Support for VMware products is similar to the current support fees each perpetual licensee is paying VMware.

Unsettled by VMware?s sudden transition to a new subscription-based licensing model with the forced bundling of licenses for products that were not previously selected, licensed or used by some VMware customers, VMware perpetual licensees need time to analyze the software vendor?s proposed changes and determine if they are going to eventually accept their new licensing model and fees, attempt to negotiate new licensing terms and fees or evaluate, select and implement a new virtualization platform. In any of these cases, selecting Rimini Support for VMware buys an organization the time - up to years - to perform this analysis and make and implement these critical infrastructure decisions while receiving Rimini Street premium support for their current, paid-for and perpetually licensed VMware infrastructure that still has years of useful life. Rimini Support?

for VMware: Premium, global 24/7/365 support and advisory services with industry-leading SLAs, and includes: Dedicated support services for configuration, performance, installation, upgrade, and customization, A named primary support engineer with an average of 15 years of experience, Guaranteed 10-minute response SLA for critical cases, Rimini Street?s patented AI technology, Case Assignment Advisor, that empowers its engineers to resolve cases much faster by recommending the optimal engineer based on 40+ vectors Rimini Protect? for VMware: Proactive, fast and cost-effective security protection against known and unknown threats and vulnerabilities, and includes: Guidance on mitigating risk by strengthening the configuration of VMware ecosystem, Rimini Street?s self-developed Security Vulnerability Analysis Reports (SVARs), intelligence reports that include mitigation options and strategies, Zero-day reporting, Level 1 Security Assessments, Rimini Consult? for VMware: Expert consulting services to help VMware customers identify their best path forward and help align technology strategy with business objectives.

Services include: Technical and application roadmapping and strategy, Technology assessments, License advisory, Interoperability and integration, Staff and skills augmentation Cloud migrations.