As emerging energy sources – such as solar – compel customers to become more active participants in the grid, their energy management needs are getting more complex. Oracle is equipping utilities to serve as trusted advisors to these increasingly active customers with its new Oracle Utilities Opower Distributed Energy Resources Customer Engagement Cloud Service. Available, the offering initially provides rooftop solar customers helpful insight into their utility bills and energy savings and will expand to address other types of distributed energy resources (DERs) in the future such as electric vehicles and residential battery storage. Oracle Utilities Opower DER Customer Engagement is one of four new products and more than 100 new features in the Opower platform. With Opower, Utilities can now send new solar customers onboarding communications explaining what to expect and how solar billing works. And new or existing customers can leverage online tools and insights to understand their net energy consumption. In addition, solar customers will also have a simple overview of their bills and a comparison of how their energy costs have changed since adopting solar. As a result, customers are happier and utilities reduce expensive call center volume. This offering – the only of its kind on the market - is powered by the world's largest residential energy data analytics platform with over 1.6 trillion meter reads from more than 60 million households and businesses, across 100 utilities.