nDivision Inc. is engaged in providing managed information technology (IT) services and project-based professional services in the IT industry, selling its services directly to customers and through global service providers (GSP). The Company offers Autonomic Services, such as single pane-of-glass IT operations, integrated configuration management database (CMDB), automation, smart IT support, autonomic managed service (AMS), and an end user help desk. Its platform provides a framework for automation spanning multiple areas, such as infrastructure, operating systems, hypervisors, services, databases, and major applications. Its proactive service provides a single point of contact for ticketing and remediation through e-mail, Web, or phone. Its real-time Executive Dashboard provides data on the quality of service (each interaction can be rated by the user), call center statistics, inventory data, and patching data (installed, missing approved, and failed).
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