University Federal Credit Union announced that it is using interactive video technology from NCR Corporation to transform its branch. University FCU is installing two NCR Interactive Tellers “ ATM-based technology that not only lets people talk to a live remote teller but also gives the teller remote control over the machine to conduct transactions“ to create a new high-tech branch concept on the campus of the University of Utah. Interactive Teller software was developed by an NCR technology team based in Draper, Utah.

University FCU also will use NCR Interactive Expert video technology to connect members with lending experts. Through both of the Interactive Services solutions, University FCU is transforming the branch from a transaction hub to a sales and services center of expertise. The new branch will take up only 1,300 sq.

ft., compared to the University FCU average of 2,500 sq. ft.