LivePerson, Inc. Appoints Jeffrey Ford as Principal Accounting Officer
September 13, 2023 at 07:18 pm
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On September 7, 2023, the Board of Directors of LivePerson, Inc. appointed Jeffrey Ford as the Company's principal accounting officer. Mr. Ford joined the Company in August 2023 to serve as the Company's Senior Vice President and Chief Accounting Officer. Effective concurrently with Mr. Ford's designation as the Company's principal accounting officer, the designation of Mr. John Collins in that capacity ended. Mr. Collins continues to serve as the
Company's Interim Chief Executive Officer and Chief Financial Officer and the Company's principal executive officer and principal financial officer. Mr. Ford, age 44, joined the Company after serving in senior finance and accounting roles at Stripe, Inc. and Crowdstrike Holdings, Inc. Prior to that, Mr. Ford was at KPMG LLP for 20 years, most recently as a partner where he held various leadership roles and served in the Department of Professional Practice. Mr. Ford received his B.S. and B.A. from the University of Redlands and is a certified public accountant.
LivePerson, Inc. is a digital customer conversation company. The Companyâs segment is Business, which enables brands to leverage the Conversational Cloudâs sophisticated intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies. Its business solutions offerings include The Conversational Cloud and LivePersonâs Conversational AI. The Conversational Cloud, its enterprise-class digital customer conversation platform, enables businesses and consumers to connect through conversational channels, such as voice, in-app and mobile messaging, while leveraging bots and artificial intelligence (AI) to increase efficiency. Its mobile and online messaging solutions are targeted at corporate executives whose primary responsibility is optimization of customer care, sales and marketing. Its customers include Fortune 500 companies, dedicated Internet businesses, a range of online merchants, automotive dealers, and others.