Hinduja Global Solutions Limited Helping Crown Commercial Services to Make UK Public Sector organizations More Cost-Effective
September 10, 2021 at 12:21 am
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Hinduja Global Solutions Limited announced that the Crown Commercial Services (CCS) Framework renewed the company's approval to supply contact centre and business services solutions on the CCS Framework in the UK. Today's announcement marks the third time HGS has been named as a supplier on the CCS Framework as part of the RM6181 Contact Centres and Business Services Framework Contract. The agreement provides public sector organizations with an approved list of suppliers that offer a range of contact centre services, including telephony, email, and web-based communications. Bringing together policy, advice, and direct buying, the CCS Framework is available to UK public sector bodies, including central government and arm's length bodies and agencies, non-departmental public bodies, NHS bodies, local authorities, and the wider public sector. By purchasing through CCS commercial agreements, public and third sector organizations benefit from increased quality and value.
Hinduja Global Solutions Limited is an India-based company, which is engaged in business process management (BPM) and media and communication business. The Company operates through two segments: BPM and Media and communications. The BPM segment offer voice and non-voice-based services such as contact center solutions and back-office transaction processing across America, Canada, Europe, Asia and Middle East. The Media & Entertainment activities include the commercial exploitation of Dark Fiber owned by the Company as a licensee under the Telecom regulations. The BPM includes services like back-office processing, contact center and HRO solutions. Its digital media business, NXTDIGITAL, is an integrated digital delivery platforms company delivering services via satellite, digital cable, and broadband. The Company's subsidiaries include HGS International, Mauritius, HGS (USA), LLC, HGS Canada Inc., Hinduja Global Solutions UK Ltd, Team HGS Ltd., Jamaica, HGS Digital LLC, and others.