In 2023, more than 700 team members from Hilton's global managed and franchise network were nominated by their colleagues. Finalists were selected by a committee of representatives from across the company, with the winners chosen by
'True to our founding purpose, our CEO Light & Warmth Award winners are making the world a better place through hospitality and inspiring everyone they meet. These leaders - and all our nominees - are what makes our hospitality so special and our future so bright.'
Each of the individual 2023 CEO Light & Warmth Award winners receives a one-time net award of
At Hilton, team member recognition is a foundational pillar of the hospitality leader's award-winning workplace culture and an example of their commitment to creating a great place to work for all 460,000 team members globally. Hilton has been recognized as a World's Best Workplace by
Charilyz Abrams is a beloved leader who not only goes above and beyond for her team but also for her guests. When a young guest dealing with cancer was coming to stay at the hotel, Charilyz created an unforgettable experience for him and his family by decorating their room with his favorite character, Spiderman, and wearing Spiderman attire for check-in.
With a strong commitment to 'passing it forward,' each month Kristi finds a way to help someone in need. She always looks to bring joy to others and has helped both guests and team members during difficult times.
Tim makes it a priority to create an inclusive and supportive workplace for his team and guests, partnering with a local nonprofit to start a housekeeping training school at the hotel. Now entering its third year, the eight-week program provides skills and jobs in an integrated environment for numerous disabled adults.
Marylee leads with compassion in everything she does and ensures each of her team members are well cared for in both their personal and professional lives. Her natural ability to put others before herself has created an amazing workplace culture for her team.
A champion for diversity and inclusion,
Every day, Kelly surprises guests with thoughtful gestures through handwritten cards to celebrate milestones, decorating guests' rooms for special occasions or delivering flowers to a guest who is experiencing hardship. She is consistently recognized by guests for her friendly and warm demeanor.
Kogi's special events transcend the boundaries of conventional dining and offers her guests and community more than just a meal. She implemented the 'Books for
A favorite among wedding guests, Anna received one of the highest numbers of recognition letters from guests following their weddings. Despite a busy wedding season at the hotel, Anna joined a task force to support the sister hotel to set up guidelines, vendor contracts and a wedding showcase.
Abdullah Shamman, human resources executive,
From training to hiring and retaining talent to his willingness to provide support, team members are Abdullah's number one priority. Through the
Through mentoring, Kevin provides all of his team members the opportunity for advancement by spending extra time to teach them important skills. He is also an active participant in Travel with Purpose, Hilton's Environmental, Social and Governance strategy and the
Despite facing adversity, Ahmadqaes handles challenges with determination and an unwavering spirit. As a refugee from
Peter is the true embodiment of hospitality. He not only enhances the workplace for his team members by fostering a welcoming and inclusive environment, but he also brings innovative ways to elevate the guest experience.
In addition to having an immeasurable impact on guests and team members, Senayet regularly contributes to causes and charities in her home country of
Aysha's passion for hospitality has fostered innovation, enhanced customer experiences and added tremendous value to the company. In recognition of her hard work, Aysha has been selected by the
Kevine Laure Ketchantcha Atontch, kitchen clerk,
Kevine actively participates in conferences, leadership seminars and interviews to help bridge the gap between the hearing and deaf communities. Using her hearing impairment to educate others, she organized and led Deaf Week during THRIVE month and taught her team members sign language.
Over the past year,
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