Beginning early Sunday in western
"The heavy winds caused thousands of instances of downed wires, broken poles and crossarms, and damaged transformers caused by trees and other debris contacting our electrical equipment," said
All available company resources are working to restore power across all 10 of the utility's operating companies:
The companies have coordinated with contractors and electrical industry mutual assistance organizations to secure more than 800 additional resources to assist in the hardest hit areas in
Current outage updates as of
* Toledo Edison: Approximately 15,400 customers lost power due to the storm, and approximately 500 remain without service. The remaining customers are expected to have power restored by
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* Ohio Edison: Approximately 116,000 customers lost power due to the storm, and 25,000 remain without service. Based on current outages and damage assessments, many customers are expected to have power restored by Wednesday evening; however, the majority of customers in the hardest hit areas are expected to have power restored by
* Penn Power: Approximately 9,000 customers lost power due to the storm, and 1,000 remain without service. Based on current outages and damage assessments, the majority of customers are expected to have power restored by
* Penelec: Approximately 70,000 customers lost power due to the storm, and 14,500 remain without service. Based on current outages and damage assessments, most customers are expected to have power restored by tomorrow evening, with any remaining customers in the hardest hit areas expected to have power restored by
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* Met-Ed: Approximately 36,000 customers lost power due to the storm, and 2,000 remain without service. Based on current outages and damage assessments, the majority of customers are expected to have power restored by
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* Potomac Edison: Approximately 11,600 customers lost power due to the storm, and 300 remain without service. Based on current outages and damage assessments, the majority of customers are expected to have power restored by 11:00 tonight.
* JCP&L: Approximately 29,000 customers lost power due to the storm, and 1,200 remain without service. Based on current outages and damage assessments, approximately 99% of impacted customers are expected to have power restored by
Customer-specific restoration estimates will be updated when available. For updates, please login to your utility account, call 1-888-LIGHTSS (1-888-544-4877), or visit www.firstenergycorp.com/outages. During severe weather, customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage or click the "Report Outage" link on www.firstenergycorp.com. Customers should immediately call 911 if they see downed wires. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be exercised in areas where downed wires may be tangled in downed tree branches or other debris.
To safeguard the health and safety of FirstEnergy employees, contractors and the public, please respect social distancing protocols as utility personnel work around the clock to restore all power outages.
Emergency power generators offer an option for customers needing or wanting uninterrupted service. However, to ensure the safety of the home's occupants as well as that of utility company employees who may be working on power lines in the area, the proper generator should be selected and installed by a qualified electrician. When operating a generator, the power coming into the home should always be disconnected. Otherwise, power from the generator could be sent back onto the utility lines, creating a hazardous situation for utility workers.
For updated information on the company's current outages, FirstEnergy's storm restoration process and tips for staying safe, visit the 24/7 Power Center at www.firstenergycorp.com/outages.
FirstEnergy customers also can subscribe to email and text message alert notifications to receive weather alerts in advance of major storms, and updates on scheduled or extended power outages. More information about these communications tools is available online at www.firstenergycorp.com/connect. You can also follow FirstEnergy and its utilities on social media here: https://firstenergycorp.com/newsroom/social_media.html
FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in
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