FINEOS Corporation reaffirmed that the FINEOS Integrated Disability and Absence Management (IDAM) solution provides an interactive, holistic, and compliant approach to record, adjudicate, and track a multitude of workplace accommodation situations and also easily incorporates the current COVID-19 vaccine and masking accommodation requests. Employee Benefit carriers that have already implemented the FINEOS IDAM solution are uniquely positioned to provide their customers a frictionless experience for employees requesting a COVID-19 accommodation. With FINEOS IDAM, carriers can combine COVID-19 accommodations administration and leave law management, providing a holistic workplace strategy to assist employers and employees during the pandemic.

Recent COVID-19 vaccinations, masking, and testing requirements place a documentation requirement and legal obligation on employers, which requires them to engage in the interactive process, including record each employee accommodation request, document supporting information, adjudicate requests, and communicate the outcome of all requests. The FINEOS IDAM solution provides an interactive and holistic approach to help record, adjudicate, and report on the interactive process for COVID-19 accommodations and leave administration process from beginning to end.