Crawford & Company has named Andrew Robinson its global chief operating officer. In this role, Robinson will have responsibility for the company's four business units (Broadspire, U.S. Services, International Operations, and Garden City Group, LLC) as well as Information Technology on a global basis. Robinson joins Crawford after working the past decade at The Hanover Insurance Group Inc., where he was president of Specialty Insurance, executive vice president of Corporate Development and chief risk officer. While at Hanover, his responsibilities included all aspects of the company's U.S. specialty businesses, including profit and loss (P&L), and strategic and operational oversight. He also was responsible for acquisitions, divestitures, business integration, and enterprise risk management for the broader enterprise.