BNP Paribas : 2024 AGM - BNP Paribas European Social Report

EUROPEAN SOCIAL

REPORT 2022

GROUP HUMAN RESOURCES

The bank for a changing world

INTRODUCTION	3

EUROPEAN SOCIAL REPORT 2022

The European Social Report is a tool for understanding the social reality in the various European countries where the group operates and contributes to the discussions held within its European Group Commitee.

CONTENTS

Introduction	3	3 ABSENTEEISM, LEAVES AND WORK RELATED ACCIDENTS
Definitions	5	- Absenteeism, leaves and work related accidents per country	25
1 HEADCOUNTS		4 WORKING TIME
- Full-Time Equivalent per Operating Divisions / Business Lines / Group Functions	6	- Part-time employees per country and gender - Headcount	26
and per gender		- Breakdown of part-time employees by length of working time (< or ≥ 80%)	27
- Headcount per Operating Divisions / Business Lines / Group Functions and per gender	7	per country and gender - Headcount	28
- Full-Time Equivalent per country and gender	8	- Breakdown of part-time employees per age group and country - Headcount
- Headcount per country and gender	9	5 DIVERSITY
- Full-time Equivalent per Operating Divisions / Business Lines / Group Functions	10
and per country		- Percentage of women in Senior Management Positions per country	29
- Full-time Equivalent per Operating Divisions / Business Lines / Group Functions,	11
per country and gender		- Senior employment retention - Average age of departure of employees aged	30
- Full-Time Equivalent per contract, Operating Divisions / Business Lines / Group Functions	12	55 years old and over per country	31
and per gender		- Number of nationalities per country
- Full-Time Equivalent per contract, country and gender	13	- Number of employees with a disability per country	32
- Age pyramid per gender - Headcount	14	6 TRAINING
- Breakdown of headcount per age and country	15
- Average age per country and gender - Headcount	16	- Percentage of employees trained and average number of training hours	33
- Group seniority pyramid per gender - Headcount	17
- Breakdown of headcount per Group seniority and country	18	per employee, per country	34
- Average Group seniority per country and gender	19	- Percentage of training hours and percentage of training sessions per method
- Full-time Equivalent per professional field, country and gender	20	and country	35
		- Percentage of employees who completed a management training course per country
2 MOVEMENTS		and gender
- Recruitments of Permanent-Term Contracts per gender - Headcount	21	7 MOBILITY
- Variation of Fixed-Term Contracts - Full-Time Equivalent	21	- Number of filled positions via Taleo per country	36
- Recruitments of Permanent-Term Contracts per country and gender - Headcount	22
- Permanent-Term Contracts leavers per reason and gender - Headcount	23	- Number of mobilities and mobility rate per country and gender	37
- Scope variations - Full-Time Equivalent	23
- Departure rate per reason and country - Headcount	24

DEFINITIONS	5

SCOPE OF THE EUROPEAN COMMITTEE: at the end of 2022, the scope covers 22 countries.

STAFF COVERED BY THE REPORT: The social reports covers paid employees with permanent and fixed-term contracts (PTC and FTC) on 31 December of the year in question. It doesn't include interns, work-study students, VIE, vacation replacement, third-party workers, service providers and CIFRE.

• Headcount: each employee counts for 1 unit.
• Full-TimeEquivalent: each employee is included on the basis of his or her contractual work time (e.g.: 0.8 for an employee working 4 days out of 5).

COMPLETENESS RATE: each table of statistical data is completed with a rate of completeness; this rate shows the percentage (rounded to the nearest whole number) of the scope of the European committee used as a basis for calculating the indicator.

The following symbol is used: 100 %

This rate can be broken down by country; it is then known as the "significance rate".

PERIMETER:

Commercial, Personal Banking & Services (CPBS):

Commercial & Personal Banking: CPBF, BNL, CPBB, CPBL, Europe-Mediterranean

Specialised Businesses: Personal Finance, Arval, Leasing Solutions, Personal Investors, New Digital Businesses

Investment and Protection Services: Insurance, Real Estate, Asset Management, Wealth Management, Principal Investments

Group Functions: Social activities, BNP Paribas Consulting & Transformation, Group Communication, General Direction, Company Engagement, Compliance, Collective Management, Finance & Strategy, Legal, Group Data Office, Group Strategic Sourcing, IMEX, General Inspection, ITG, STP, SPB, Corporate & Social Responsibility, Group Human Resources, Risk

Other activities: ALM Treasury, Other Group Functions subsidiaries, Cash Management & Trade Services, PACE, IPS other activities

Since 2022, PACE and IPS other activities have been assigned to the "Other activities" scope, the 2021 year has been restated to be consistent with this change of assignment.

PROFESSIONAL FIELD: the professional field refers to the Jobs Directory, the Group's

worldwide reference system, divided into 4 categories: position, job, family, and professional field. The Jobs Directory provides an overview of the principal activities pursued within the Group independently of, firstly, hierarchical positions and, secondly, legal and organizational structures.

SENIOR MANAGEMENT POSITION: in 2011, the concept of Senior Management Positions has been created to enable the Senior Managers to do the following:

• provide leadership by giving meaning,
• play an active role in the reflection process in the light of major transformations,
• implement our corporate strategy effectively and efficiently.

A Senior Management Position is a position that is identified and approved by the Executive committee of the Operating Divisions, Business Lines, Group Functions of BNP Paribas as having a significant impact on the Group. This impact is related to the expected involvement of the incumbent of any given position:

• in defining and implementing the entity's strategy, and/or;
• in obtaining commercial/final results, and/or;
• in creating high-level expertise through the development of know-how, knowledge and skills, and/or;
• in managing a support function.

ABBREVIATIONS: CPBF Commercial & Personal Banking in France; CPBB Commercial & Personal Banking in Belgium; CPBL Commercial & Personal Banking in Luxembourg; BNL Italian Commercial & Personal Banking; CIB Corporate and Institutional Banking; IPS Investment and Protection Services

6	1 | STAFF

FULL-TIME EQUIVALENT PER OPERATING DIVISIONS / BUSINESS LINES / GROUP FUNCTIONS AND PER GENDER

			2021				100%				2022			100%
	MEN	WOMEN		TOTAL		OPERATING DIVISIONS / BUSINESS LINES /		MEN	WOMEN		TOTAL
FTE	%	FTE	%		GROUP FUNCTIONS	FTE	%	FTE	%
9,286		39.6%	14,163		60.4%	23,450		CPBF	9,493		39.8%	14,334		60.2%	23,827
5,583		51.6%	5,240		48.4%	10,823		BNL	4,960		50.8%	4,800		49.2%	9,760
4,786		48.3%	5,125		51.7%	9,911		CPBB	4,915		48.6%	5,205		51.4%	10,120
816		52.0%	754		48.0%	1,570		CPBL	812		51.7%	759		48.3%	1,571
2,294		34.5%	4,355		65.5%	6,649		Europe-Mediterranean	2,314		34.9%	4,308		65.1%	6,622
6,917		43.0%	9,170		57.0%	16,087		Personal Finance	7,040		43.5%	9,145		56.5%	16,184
3,232		49.1%	3,350		50.9%	6,582		Arval	3,539		49.3%	3,643		50.7%	7,182
1,583		47.8%	1,726		52.2%	3,310		Leasing Solutions	1,588		47.5%	1,757		52.5%	3,345
656		60.9%	422		39.1%	1,078		Personal Investors	699		61.3%	442		38.7%	1,141
277		53.5%	241		46.5%	518		New Digital Businesses	407		50.5%	399		49.5%	806
2,733		46.8%	3,102		53.2%	5,834		Insurance	2,631		46.4%	3,037		53.6%	5,668
2,317		53.3%	2,034		46.7%	4,351		Real Estate	2,382		52.1%	2,188		47.9%	4,570
876		60.2%	579		39.8%	1,455		Asset Management	952		61.2%	604		38.8%	1,555
663		48.5%	703		51.5%	1,366		Wealth Management	672		48.7%	708		51.3%	1,380
29		66.5%	15		33.5%	44		Principal Investments	30		61.7%	19		38.3%	49
10,854		57.1%	8,154		42.9%	19,007		CIB	11,341		57.3%	8,455		42.7%	19,796
7,542		49.7%	7,638		50.3%	15,180		Group Functions	8,056		50.3%	7,949		49.7%	16,004
608		53.1%	536		46.9%	1,145		Other activities	669		52.9%	595		47.1%	1,264
61,052		47.6%	67,307		52.4%	128,359		TOTAL	62,498	47.8%	68,346		52.2%	130,845

7

HEADCOUNT PER OPERATING DIVISIONS / BUSINESS LINES / GROUP FUNCTIONS AND PER GENDER

			2021			100%				2022			100%
MEN		WOMEN			OPERATING DIVISIONS / BUSINESS LINES /	MEN		WOMEN
						TOTAL							TOTAL
						GROUP FUNCTIONS
HEADCOUNT	%	HEADCOUNT	%		HEADCOUNT	%	HEADCOUNT	%
9,337		38.7%	14,776		61.3%	24,113	CPBF	9,543		39.0%	14,920		61.0%	24,463
5,624		50.8%	5,438		49.2%	11,062	BNL	5,000		50.1%	4,977		49.9%	9,977
4,898		46.5%	5,625		53.5%	10,523	CPBB	5,028		46.9%	5,690		53.1%	10,718
837		49.3%	860		50.7%	1,697	CPBL	833		49.1%	863		50.9%	1,696
2,311		34.6%	4,375		65.4%	6,686	Europe-Mediterranean	2,322		34.9%	4,326		65.1%	6,648
6,988		42.0%	9,669		58.0%	16,657	Personal Finance	7,110		42.5%	9,630		57.5%	16,740
3,254		48.1%	3,511		51.9%	6,765	Arval	3,565		48.4%	3,807		51.6%	7,372
1,591		46.8%	1,805		53.2%	3,396	Leasing Solutions	1,595		46.5%	1,832		53.5%	3,427
668		57.5%	494		42.5%	1,162	Personal Investors	713		58.0%	516		42.0%	1,229
277		53.5%	241		46.5%	518	New Digital Businesses	409		50.5%	401		49.5%	810
2,859		46.4%	3,297		53.6%	6,156	Insurance	2,760		46.0%	3,241		54.0%	6,001
2,358		52.2%	2,159		47.8%	4,517	Real Estate	2,412		51.4%	2,285		48.6%	4,697
880		59.6%	597		40.4%	1,477	Asset Management	957		60.5%	624		39.5%	1,581
667		48.0%	723		52.0%	1,390	Wealth Management	673		48.2%	724		51.8%	1,397
29		65.9%	15		34.1%	44	Principal Investments	30		61.2%	19		38.8%	49
10,904		56.6%	8,364		43.4%	19,268	CIB	11,394		56.8%	8,662		43.2%	20,056
7,597		49.1%	7,861		50.9%	15,458	Group Functions	8,103		49.8%	8,163		50.2%	16,266
610		52.8%	546		47.2%	1,156	Other activities	671		52.6%	605		47.4%	1,276
61,689		46.7%	70,356		53.3%	132,045	TOTAL	63,118		47.0%	71,285		53.0%	134,403

8 1 | STAFF

FULL-TIME EQUIVALENT PER COUNTRY AND GENDER

			2021				100%				2022			100%
	MEN	WOMEN						MEN	WOMEN
FTE	%	FTE	%	TOTAL		COUNTRIES	FTE	%	FTE	%	TOTAL
3,203		56.7%	2,448		43.3%	5,651		Germany	3,359		56.5%	2,588		43.5%	5,947
90		57.8%	66		42.2%	156		Austria	84		54.8%	69		45.2%	152
6,272		49.9%	6,305		50.1%	12,578		Belgium	6,437		50.1%	6,410		49.9%	12,847
168		20.3%	656		79.7%	824		Bulgaria	166		21.1%	620		78.9%	786
159		53.1%	141		46.9%	300		Denmark	170		53.2%	149		46.8%	319
2,069		48.7%	2,182		51.3%	4,251		Spain	2,193		49.5%	2,233		50.5%	4,427
25		67.6%	12		32.4%	37		Finland	25		55.6%	20		44.4%	45
24,805		45.2%	30,035		54.8%	54,840		France	25,676		45.6%	30,644		54.4%	56,320
38		56.2%	30		43.8%	68		Greece	43		57.5%	32		42.5%	75
184		39.0%	287		61.0%	471		Hungary	195		41.8%	271		58.2%	466
279		54.8%	230		45.2%	510		Ireland	282		55.9%	223		44.1%	506
8,633		50.7%	8,405		49.3%	17,038		Italy	8,104		50.3%	7,998		49.7%	16,102
1,886		53.8%	1,621		46.2%	3,507		Luxembourg	1,905		53.3%	1,668		46.7%	3,573
99		55.5%	79		44.5%	178		Norway	97		54.0%	83		46.0%	180
654		66.7%	327		33.3%	982		Netherlands	817		64.5%	450		35.5%	1,268
3,581		36.8%	6,153		63.2%	9,735		Poland	3,665		37.3%	6,167		62.7%	9,832
3,336		46.4%	3,856		53.6%	7,192		Portugal	3,758		47.2%	4,201		52.8%	7,959
395		51.1%	378		48.9%	773		Czech Republic	381		51.3%	362		48.7%	742
285		31.6%	617		68.4%	902		Romania	297		32.5%	616		67.5%	913
4,548		59.7%	3,072		40.3%	7,620		United Kingdom	4,422		59.0%	3,071		41.0%	7,493
179		40.7%	261		59.3%	440		Slovakia	215		43.1%	283		56.9%	498
162		52.4%	147		47.6%	309		Sweden	207		52.4%	188		47.6%	396
61,052		47.6%	67,307		52.4%	128,359		TOTAL	62,498	47.8%	68,346		52.2%	130,845

9

HEADCOUNT PER COUNTRY AND GENDER

			2021				100%				2022			100%
MEN		WOMEN					MEN		WOMEN
HEADCOUNT	%	HEADCOUNT	%	TOTAL		COUNTRIES	HEADCOUNT	%	HEADCOUNT	%	TOTAL
3,250		54.5%	2,712		45.5%	5,962		Germany	3,403		54.4%	2,857		45.6%	6,260
91		55.5%	73		44.5%	164		Austria	84		53.5%	73		46.5%	157
6,416		48.3%	6,869		51.7%	13,285		Belgium	6,581		48.6%	6,968		51.4%	13,549
172		20.7%	660		79.3%	832		Bulgaria	170		21.4%	623		78.6%	793
165		52.9%	147		47.1%	312		Denmark	173		52.1%	159		47.9%	332
2,082		47.7%	2,287		52.3%	4,369		Spain	2,208		48.6%	2,335		51.4%	4,543
25		67.6%	12		32.4%	37		Finland	25		55.6%	20		44.4%	45
24,936		44.5%	31,153		55.5%	56,089		France	25,797		44.9%	31,691		55.1%	57,488
38		55.9%	30		44.1%	68		Greece	43		57.3%	32		42.7%	75
186		38.1%	302		61.9%	488		Hungary	198		41.0%	285		59.0%	483
280		54.3%	236		45.7%	516		Ireland	283		55.4%	228		44.6%	511
8,722		49.7%	8,828		50.3%	17,550		Italy	8,193		49.4%	8,394		50.6%	16,587
1,924		51.5%	1,811		48.5%	3,735		Luxembourg	1,950		51.2%	1,855		48.8%	3,805
99		55.3%	80		44.7%	179		Norway	98		53.8%	84		46.2%	182
673		64.2%	375		35.8%	1,048		Netherlands	842		62.7%	501		37.3%	1,343
3,678		37.1%	6,242		62.9%	9,920		Poland	3,752		37.5%	6,264		62.5%	10,016
3,337		46.4%	3,858		53.6%	7,195		Portugal	3,758		47.2%	4,205		52.8%	7,963
402		50.0%	402		50.0%	804		Czech Republic	389		50.1%	387		49.9%	776
292		31.7%	629		68.3%	921		Romania	299		32.6%	618		67.4%	917
4,575		58.6%	3,235		41.4%	7,810		United Kingdom	4,445		57.9%	3,226		42.1%	7,671
183		40.8%	265		59.2%	448		Slovakia	218		43.2%	287		56.8%	505
163		52.1%	150		47.9%	313		Sweden	209		52.0%	193		48.0%	402
61,689		46.7%	70,356		53.3%	132,045		TOTAL	63,118		47.0%	71,285		53.0%	134,403

10 1 | STAFF

FULL-TIME EQUIVALENT PER OPERATING DIVISIONS / BUSINESS LINES / GROUP FUNCTIONS AND PER COUNTRY

										2022									100%
							OPERATING DIVISIONS / BUSINESS LINES / GROUP FUNCTIONS
COUNTRIES					EUROPE-	PERSONAL		LEASING	PERSONAL	NEW		REAL	ASSET	WEALTH	PRINCIPAL		GROUP	OTHER
CPBF	BNL	CPBB	CPBL	ARVAL	DIGITAL	INSURANCE	CIB	TOTAL
MED.	FINANCE	SOLUTIONS	INVESTORS	ESTATE	MGMT.	MGMT.	INVEST.	FUNCTIONS	ACT.
						BUSINESSES
Germany			63			1,650	381	304	1,141		165	802	23	89		986	335	10	5,948
Austria						15	68	19			14		5			25	6		152
Belgium			9,995		1	443	415	140		21	87	87	304		5	376	835	138	12,847
Bulgaria						663					38					51	32	2	786
Denmark			20			198	36	2			6					31	27		319
Spain	14					1,417	855	104		38	115	121	6	21	1	932	799	3	4,427
Finland							36									9			45
France	23,759				225	4,958	1,978	1,337		728	3,400	1,830	783	681	43	5,518	10,060	1,022	56,320
Greece							40									34	1		75
Hungary						274	33				40					81	34	4	466
Ireland							36					33				401	35	1	506
Italy		9,760				2,506	1,112	471			500	181	51			645	871	6	16,102
Luxembourg				1,571			53	13			302	41	71	281		979	257	5	3,573
Norway						7	26	34			6		49			45	11	2	180
Netherlands			12			95	489	98			76	41	117	7		275	57	2	1,268
Poland					6,363	1,151	270	274			121	100				1,011	539	3	9,832
Portugal	54					579	83	36		19	440	4	1	301		5,191	1,201	49	7,959
Czech						377	111				197					24	32	1	742
Republic
Romania						647	91	63			23					21	67	1	913
U.K.			31			1,011	684	445				1,331	136			3,073	766	16	7,493
Slovakia						124	331				32						11		498
Sweden					33	70	54	5			107		11			89	27		396
TOTAL	23,827	9,760	10,120	1,571	6,622	16,184	7,182	3,345	1,141	806	5,668	4,571	1,555	1,380	49	19,796	16,004	1,264	130,846

CPBF (France excluded): Factor (included International Trade Partner).

CPBB (Belgium excluded): BNP Paribas Factor, BNP Paribas Commercial Finance, BNP Factoring Support.