Health Gorilla and Amwell announce a new lab capability within the Amwell Converge? virtual care platform. Providers practicing on the Converge platform will be able to offer patients a more connected hybrid care experience through streamlined lab processes, enhanced digital diagnostic data capabilities, and access to a broader nationwide lab network.

An individual?s medical journey is highly dependent on diagnostic lab results. Up to 70% of clinical decisions are influenced by laboratory results and approximately 30% of patient encounters result in a provider ordering a lab test. Secure digital access to diagnostic results is essential for a seamless patient experience.

This new lab capability is a natural extension of Amwell?s commitment to enabling accessible virtual care by granting providers practicing on the Converge platform expanded access to lab orders and results from patients? preferred lab networks, including local, regional and nationwide lab companies. The Converge platform enables providers, insurers, patients and innovators to deliver more affordable, higher quality care across all hybrid environments, including in-person, virtual and automated care.

As part of the expanded partnership, Health Gorilla?s lab automation system will optimize diagnostic ordering, which will increase the efficiency of Amwell clinicians, leading to faster diagnoses and improved patient outcomes. With access to Health Gorilla?s APIs within the Converge platform, providers can place lab orders electronically, review test results and automate manual processes all from one platform.