American Water Works Company Inc : California American Water Reminds Customers of Water Efficiency Measures

January 17, 2013 Evan Jacobs Manager, External Affairs [phone]

[e-mail] CALIFORNIA AMERICAN WATER REMINDS CUSTOMERS OF WATER EFFICIENCY MEASURES

SACRAMENTO, Calif. (Jan 17, 2013) - California American Water is supporting other regional water purveyors by reminding customers that water efficiency measures are in effect and customers should reduce water use in the face of dry conditions. 2013 was the driest year on record in more than a century of record keeping and many area water districts are triggering water shortage contingency plans as a result of limited surface water supplies. As conditions develop in the coming weeks updates to conservation plans will be made as needed.
California American Water relies primarily on groundwater to serve its 60,000 customers in nine systems spread among Sacramento and Placer counties. Additionally, surface water purchased from neighboring agencies is used to supplement groundwater supplies. Staff is carefully monitoring each system to determine any vulnerabilities as a result of the ongoing drought.
"California American Water customers should be aware of the current water supply conditions and make an extra effort to use water efficiently," said Northern California Director of Operations S. Audie Foster. "We are working with other area water providers to ensure that we are protecting California's water supplies and our local environment during this drought period."
California American Water offers outstanding conservation programs and services including the following:

• Water Smart Home Survey for home and business. California American Water staff or contractors will visit your home or business to help identify ways to save water at no charge.

• Rebates for toilets, washing machines, irrigation timers, turf removal and more.

PRESS RELEASE www.californiaamwater.com

California American Water Reminds Customers of Voluntary Water Conservation Measures

• Free devices including showerheads, aerators and garden hose nozzles.

"Our water efficiency and conservation programs are among the best in the region and they are free to our customers," said Foster. "I'd encourage customers to take advantage of the free Water Smart Home Survey to find easy ways to reduce water usage and learn more about how they can get cash back from our rebate programs."
To learn more about the free conservation programs and services, customers can visit California American Water's website at www.californiaamwater.com. Customers can also call their conservation hotline at [phone] to sign up for a free Water Smart Home Survey or receive more information about their conservation services, devices and rebates.
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California American Water, a subsidiary of American Water (NYSE: AWK), provides high-quality and reliable water and/or wastewater services to approximately 600,000 people.
Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately
6,700 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 30 states, and parts of Canada. More information can be found by visiting www.amwater.com.
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PRESS RELEASE www.californiaamwater.com