Amdocs Limited announced a collaboration with Google Cloud to integrate their technologies and offer an end-to-end eSIM onboarding solution to communications service providers (CSPs), representing a significant step forward in the evolution of eSIM adoption. This approach, enabled on Google Cloud and Amdocs' eSIM Cloud platform, offers an improved, digital-only, and swift customer experience that significantly simplifies the activation process of eSIM-equipped devices. It helps eliminate the need for physical SIM cards and visits to retail stores, while also reducing calls to customer support.

The solution integrates with CSPs' existing systems, ensuring a smooth and efficient onboarding process. The eSIM activation process is fully automated, reducing the time and effort required for customers to get connected. With remote provisioning, customers can activate their mobile devices without visiting a physical store, and real-time monitoring ensures the process is managed effectively.