2023
ANNUAL AND SUSTAINABILITY REPORT
SUMMARY
Presentation | 8 | Together for | 45 |
Message from management | 9 | a better world | |
Corporate governance | 47 | ||
Letter from the Board of Directors | 9 | Ethics and compliance | 48 |
Message from Chief Executive Officer | 11 | Sustainability management | 53 |
Highlights of the year | 13 | Environmental management | 56 |
Climate strategy | 58 | ||
Awards and recognition | 15 | Goals and metrics | 59 |
Nice to meet you, | Renewable energy | 67 | |
18 | Water stewardship | 68 | |
we are AMBEV | Regenerative and sustainable agriculture | 71 | |
Materiality | 21 | Circular economy | 74 |
Brands for each | Positive social impact and productive inclusion | 75 | |
23 | Supplier management | 79 | |
and everyone | Health | 81 | |
Our products | 25 | Security | 83 |
Raw materials | 29 | Responsible consumption | 85 |
Our main ingredients | 29 | Diversity, equity and inclusion | 89 |
Thirst to lead the future | 31 | People development | 95 |
Sustainable | |||
Innovation strategy | 33 | 101 | |
Relationship with startups | 35 | value creation | |
A toast to our customers' | Strategy and business model | 103 | |
37 | The path we have already taken so far. | ||
success | Results and ambitions | 106 | |
Customer management | 39 | Economic performance | 107 |
Associations and initiatives | 109 | ||
Competitive conduct | 39 | ||
Experiences that | 41 | Appendix | 111 |
come to you | Indicators tables | 113 | |
Advertising and consumer protection | 43 | SASB | 131 |
GRI index | 135 | ||
Digital solutions | 44 | ||
PRESEN TATION
GRI 2-3
Throughout the publication, external links will be identified with the following icon.
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Ambev's 2023 Annual and Sustainability Report provides relevant information about our business, and it highlights our work to expand the positive impact and value creation, aiming at a future with more cheers. In the past years, Ambev evolved, transformed itself and has been working to create value in the business and beyond our walls.
All data presented in this publication complies with the Global Reporting Initiative (GRI) - Standards 2021, which establishes internationally recognized standards for reporting aspects of corporate sustainability management and sustainability transparency. The subjects presented throughout the six chapters are related to the Company's material topics (see page 22) and aligned with the Sustainable Development Goals (SDGs).
The report covers the Company's operations in Brazil, Latin America South - LAS, Central America and the Caribbean - CAC and Canada, from January 1st to December 2023, focusing on breweries and soft drinks operations.
See on the following pages how we work to create shared value and build together a better world for all.
Nice reading!
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MESSAGE FROM MANAGEMENT
GRI 2-22
LETTER FROM THE
BOARD OF DIRECTORS
2023 marked an important step in our journey of long-term growth. We made disciplined revenue management and resource allocation choices, delivering broad-based growth with top- and bottom-line increases in operating regions. We also made significant progress in leading and growing the beer category while generating shared value and having a positive social impact across our ecosystem. Our results are a testament to the strength of the beer category, resilience of our business and people, consistent execution of our replicable growth drivers, and our unwavering commitment to invest in sustainable value creation.
During the year, we continued to progress in our transformation journey and delivered on our strategy of leading and growing the category, digitizing, and monetizing our ecosystem, and optimizing our business. Our commercial momentum in Brazil remained steadfast, while we successfully revitalized our performance in the Central America and Caribbean markets. Fueled by the rigorous execution of our commercial plan, Brazil once again emerged as a standout performer. Premium and super-premium brands saw a remarkable surge of approximately 25% throughout the year, spearheaded by Corona, Spaten, and Original. As a result, we realized our primary objectives for the year,
Michel Doukeris
Chairman of the Board of
Directors
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with a robust 24.1% increase in net revenue, driven by a notable 29.7% rise in net revenue per hectoliter (ROL/hl) in the fourth quarter of 2023, a year when the beer industry in Brazil reached its highest historical level of growth.
Our digital solutions, such as Zé Delivery and BEES, gained substantial traction in the market, reaching millions of consumers and retail customers. The adoption of BEES by our clients resulted in a notable increase in our Net Promoter Score (NPS), which measures ecosystem satisfaction and relationships with bars and restaurants, reaching record levels with a 13% increase compared to 2022. In the realm of direct-to-consumer, Zé Delivery has broadened its reach and visibility across Brazil, boasting a user base of 5.7 million Monthly Active Users (MAU), marking a 19% increase compared to the previous year. Meanwhile, TaDá has launched
in six markets, further enhancing our direct-to- consumer offerings.
We made significant progress in leading and growing the beer category while generating shared value and having a positive social impact across our ecosystem. Our increased investment in sustainability initiatives is aligned with our strategic objectives for 2025, benefiting both Ambev and our key stakeholders.
As we reflect on 2023, we learn from the challenges faced and celebrate another year of evolution. Our team's resilience, unwavering commitment, and increasingly strong organizational culture contribute to shaping a better future for society. We remain steadfast in our pursuit of our purpose of creating a future with more cheers.
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AmBev SA published this content on 14 June 2024 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 29 June 2024 06:49:06 UTC.