- 23 Star Alliance member airlines operate at Heathrow T2 – popularly referred to as Star Alliance terminal by passengers – facilitating over 120 departures every day.
- Celebrates with complimentary sweet treats for passengers travelling on Star Alliance member airline flights on the special day.
In celebration of the occasion, Theo Panagiotoulias, Star Alliance Chief Executive Officer said: "Heathrow stands as a vital hub for our member airlines. With our collective offerings at the shared terminal, we're proud to facilitate seamless experiences for thousands of passengers daily. On behalf of our member airlines, I extend gratitude to Heathrow for its decade-long support, enabling superior traveller experiences every day and for years to come."
Under the "Move Under One Roof" strategic initiative, Star Alliance consolidated its member airlines at a single location in 2014, establishing a true alliance hub. This initiative enables passengers to easily connect between Star Alliance member airlines, significantly streamlining airport operations and enhancing the experience.
Customers are welcomed by the prominent Star Alliance branding positioned above the airline check-in counters at Departures in T2. Together with member airlines, Star Alliance provides facilities for a seamless airport experience, including:
- Gold Track Security: A benefit that offers faster security access via dedicated lanes for Star Alliance Gold status customers, regardless of the cabin they travel in.
- Baggage Tracking: A service that allows passengers to know where their bags are as they move in the journey. Each day at London Heathrow, over 85,000 bags on Star Alliance member airline flights are scanned for the customers' peace of mind.
- Star Connection Centre: A service designed to expedite passengers with tight connections by providing fast-track access through the airport. The Heathrow Star Connection Centre takes pride in expediting over 1000 passengers and 750 bags monthly, saving costs for member airlines and enhancing travellers' experience.
- Complimentary Heathrow Express Upgrade: Star Alliance Gold status customers enjoy exclusive and free upgrades to the Business First cabin on Heathrow Express between the airport and Paddington station. Starting
June 2024 , this offer extends to one companion travelling with the Gold status customer.
From
The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition, and seamless service. Since inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey.
The member airlines are: Aegean Airlines,
Overall, the Star Alliance network currently offers more than 17,000 daily flights to over 1,200 airports in 190 countries. Further connecting flights are offered by
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SOURCE Star Alliance
© Canada Newswire, source