USU announced that its unymira business unit is one of the first worldwide to offer voice powered customer service via Amazon's Alexa. A live demo will be presented at this year's Call Center World (CCW) from February 19th to 21st in Berlin at unymira's booth (Hall 3, F4/G3). Unymira offers the most comprehensive omnichannel customer support portfolio including intelligent chatbots, its active knowledge base Knowledge Center, its AI-powered service platform Knowledge Cloud as well as social media support and self-service solutions. A range of expert talks and live presentations in the TeleTalk Demo Forum will accompany unymira's booth offerings.