Totally plc announced that its Urgent Care division has been awarded three new contracts and multiple contract extensions to deliver services across North East England, Staffordshire, Stoke-on-Trent and South East London, together worth a value of more than £54 million. Vocare Limited ("Vocare"), part of Totally's Urgent Care Division, has been awarded a new contract with Staffordshire and Stoke-on-Trent CCGs for the provision of GP Out of Hours services (GP OOH). Vocare already provides GP OOH services in Staffordshire and Stoke-on-Trent as part of a contract for Integrated Urgent Care.

This new contract, which Vocare secured through a competitive tender process, supports the delivery of care for an increased population of c. 1.2 million people. The contract's total value is £45 million over five years, with an option to extend for a further two years. The Company expects to mobilise the service by April 2022.

Totally's Urgent Care Division, which comprises Vocare and Greenbrook Healthcare Limited ("Greenbrook"), has also been awarded two new contracts for the delivery of NHS 111 online clinical services in North East England and South East London Clinical Assessment Services (CAS). The contracts, which will run for a duration of 3 months, complement the NHS 111 telephony services that the division currently delivers. Vocare will deliver the services in North East England and Greenbrook will deliver the services in South East London.

Collectively, the two contracts are worth a total of £0.6 million. Greenbrook has also been awarded multiple contract extensions for the delivery of Urgent Treatment Centres (UTC) in South East London. The contract extensions are valued at a total of £8.6 million and run for periods of between 6 and 12 months.

The Mayor of London, Sadiq Khan, declared a 'major incident' in London in December 2021 as COVID-19 cases surged following the identification of the new Omicron variant. These extensions mean that Greenbrook will continue to provide support in Urgent Care as pressure on the NHS remains high. Greenbrook's UTCs deliver care in partnership with hospitals' Accident and Emergency departments, reducing the time that patients seeking urgent treatment need to spend in hospital and diverting patients from the Emergency department where possible.