The Hanover Insurance Group, Inc. announced it has appointed David J. Lovely executive vice president and chief claims officer. In this role, Lovely will be responsible for the strategic oversight and execution of the company's claims experience. Lovely joins The Hanover from PricewaterhouseCoopers (PwC), where he was responsible for building a new practice to help clients strengthen their ability to deter, detect and respond to insurance fraud across the P&C, life and healthcare markets.

Prior to PwC, Lovely was the vice president and UK and global chief claims officer of the Aviva Group. In addition, Lovely has held various claims leadership roles in strategy and operations, commercial insurance, accident life and health, workers' compensation claims and transformation at companies including Chubb Insurance, Allianz Insurance Group, General Electric Company and Liberty Mutual. Lovely graduated with a degree in business administration from Merrimack College and earned his master's degree in business administration from Northeastern University.

He replaces Mark Welzenbach, who announced earlier in 2022 that he would be retiring from The Hanover after 17 years with the company. Welzenbach will work closely with Lovely over the next few months to ensure a smooth transition.