Teladoc Health Announces U.S. Availability of Teladoc Back Care
January 17, 2019 at 08:35 am
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Teladoc Health announced the U.S. availability of Teladoc Back Care, a new, personalized, online back pain treatment program. Estimated to be the third-highest medical cost driver in the U.S. (behind diabetes and obesity) at $87 billion, back pain also is known to have low adherence to traditional therapy and treatment options. With this new addition to the Teladoc Health care continuum, patients and employers can now leverage virtual care to reduce the intensity, frustration, and impact of back pain. The digital video exercise program is based on more than 100 clinical studies of the treatment and management of low back pain. Through partnership with Telespine, members engage in an online, personalized, exercise-based treatment plan coupled with certified coach consultation. A virtual back pain pilot study conducted last year with a large employer demonstrated improved patient pain scale assessments and satisfaction levels. On average, more than 90% of members realized a 14% reduction in disability and a 49% reduction in pain after engaging in the program. While patients often experience reduced pain intensity and disability after traditional physical therapy, adherence to brick-and-mortar appointments remains challenging. Nearly 15% of patients do not return for therapy after the first physical therapy visit, with even lower adherence to treatment plans that entail multiple visits a week. For employers who are concerned with the high costs of and adherence to back pain treatments, Teladoc Back Care delivers easy access to a proven program with an overall lower healthcare spend.
Teladoc Health, Inc. provides virtual healthcare services. The Company operates through two segments: Teladoc Health Integrated Care (Integrated Care) and BetterHelp. The Integrated Care segment includes a suite of global virtual medical services including general medical, expert medical services, specialty medical, chronic condition management, mental health, and enabling technologies and enterprise telehealth solutions for hospitals and health systems. Services in this segment are distributed primarily on a business-to-business (B2B) basis. The BetterHelp segment primarily consists of its direct-to-consumer (D2C) mental health platform. The online counseling and therapy services are provided via its network of over 40,000 licensed clinicians leveraging its platform for Web, mobile app, phone, and text-based interactions. Its Teladoc Health family of brands, including Teladoc and BetterHelp, deliver access to advice and resolution for an array of healthcare needs.