Simon® announced the expansion of the Happy Returns service to additional participating centers to enable more shoppers to return online purchases at Simon Guest Services locations for immediate refunds. The pilot program began in 2017 at five Simon shopping destinations around the country, and with the recent expansion are now in 52 locations, giving Simon the larger network of Return Bar location in the shopping center industry. Shoppers can return or exchange items from select online retailers at Simon Guest Services at participating centers, for an immediate credit. Items are accepted without packaging or labels, so shoppers don't need to pack, ship, and wait for refunds. This is another example of how shoppers can combine their mall visits with other activities as part of their trip chain, which lowers greenhouse gas emissions associated with shopping. As shown in Simon's recent study conducted with Deloitte, mall shopping can be up to 60% more environmentally sustainable than online shopping.