ServiceNow : Bringing more flexibility to hybrid work

Amid a worldwide surge in COVID-19 cases, many businesses are postponing their return-to-workplace plans once again. As we kick off 2022, for many, a hybrid workplace may be the best solution.

Organizations have embraced digital transformation to enable employee productivity from anywhere. Employees have thrived under flexible work arrangements. Today, we're proud to announce updates to our Workplace Service Delivery solution that enable further flexibility and safety to support the future of hybrid work.

The workplace reimagined

Although companies may eventually reopen their offices in earnest, the fundamental role of the office is evolving. The workplace is no longer the default location where most employees go every day. Instead, it's becoming a destination for collaboration and brainstorming, as well as for key meetings.

Employees want access to the workplace for this purpose, but only if the experience doesn't add more hassle, stress, and frustration. They're making decisions about where and how they work based on their personal comfort levels and needs.

4 ways to simplify the employee experience

The Workplace Service Delivery updates announced today enable flexibility, helping to make it simple and safe for employees to visit the workplace-when and how they feel comfortable. Employees can:

1. Book cross-office events. As the office becomes an event center for company meetings and town halls, many meetings will involve teams across various offices. New group reservation capabilities make it easy to book room and desk reservations on behalf of team members or create reservations for workspaces and rooms across multiple locations at once, from desktop and mobile.