11 January 2012
ITE PARTNERS SATS TO DEVELOP CURRICULUM FOR THE NEW HIGHER NITEC IN PASSENGER SERVICES COURSE FOR THE AVIATION INDUSTRYPassenger Services students to benefit from quality training, industry attachments, scholarship and enhanced staff capabilities
The pioneer Higher Nitec in Passenger Services course
students already have much to look forward to when they start
classes in April 2012. Students enrolling in this two-year
course can enjoy authentic learning opportunities and will be
equipped with quality service skills to do well in their
careers in the tourism industry through a win-win partnership
with SATS Ltd (SATS).
This afternoon, ITE and SATS inked a Memorandum of
Understanding (MOU) to jointly develop the new course
curriculum, with the aim of honing the service skills and
enhancing the professional competency of ITE students to up
passenger service standards in the aviation sector. With the
growing tourism arrivals and air traffic in Singapore, more
service professionals with the right skills and attitude are
needed. Also, being the first and the last point of contact
for passengers as they arrive at and leave Singapore Changi
Airport respectively, passenger service professionals can
cast a lasting impression with their excellent service.
The three-year MOU provides for collaborative curriculum
development, industrial attachments, as well as guest
lectures and professional sharing sessions by SATS
personnel to ensure students are equipped with
market-relevant skills to excel in their
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jobs. Annually, SATS will also offer scholarships worth
$9,600 each to three outstanding students from the Higher
Nitec in Passenger Service course.
ITE and SATS staff are also set to benefit as both parties
jointly develop training programmes to enhance staff
capabilities in Passenger Services and other areas.
Mr Bruce Poh, Director and CEO, ITE, is delighted with the
partnership and he said: "This win-win partnership will
enable ITE to leverage on SATS expertise in passenger
services to develop a new breed of skilled professionals who
have the values, the skills and the service mindset to
deliver outstanding service to tourists and customers from
all walks of life, from all over the world".
Mr Tan Chuan Lye, Acting CEO of SATS, remarked, "Offering
service experiences which exceed passengers' expectations is
a SATS hallmark. Training staff to deliver exceptional
service experiences is a process which requires continual
improvement, and we believe that the best place to start the
process is in school. The exposure to real-world conditions
and access to industry personnel which we bring to the table,
along with the educational excellence lent by ITE will ensure
that together, we raise the bar of service standards in the
aviation industry. We are looking forward to welcoming the
first beneficiaries of this new course to our industry and
into SATS."
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For media enquiries, please contact:
Shalini Veijayaratnam Head/Publicity, ITE Tel: 6590 2048
Email: Shalini_V@ite.edu.sg
Sandy Leng
AVP, Investor Relations, SATS Tel: 6541 8200
Mobile: 9018 5168
Email: sandy_leng@sats.com.sg
Lance John
Edelman Public Relations
Tel: 6347 2329
Tel: 9773 4015
Email: lance.john@edelman.com
About ITE
The Institute of Technical Education (ITE), Singapore, was established as a post- secondary education institution in 1992 under the Ministry of Education. ITE is a principal provider of career and technical education and key developer of national occupational skills certification and standards to enhance Singapore's workforce competitiveness. Under its "One ITE System, Three Colleges" Model of Education and Governance, ITE has three Colleges, comprising ITE College Central, ITE College East and ITE College West. For more information, visit: www.ite.edu.sg.
About SATS
With over 60 years of operating experience and a growing
regional presence, SATS is
Singapore's leading provider of Gateway Services and Food
Solutions.
Our comprehensive scope of gateway services encompasses
airfreight handling, passenger services, ramp handling,
baggage handling, aviation security, aircraft interior and
exterior cleaning while our food solutions business comprises
airline catering, food distribution and logistics,
institutional catering as well as airline linen laundry.
SATS has been listed on the Singapore Exchange since May
2000. For more information on SATS, please visit
www.sats.com.sg.
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ITE partners SATS to develop curriculum for the new Higher Nitec in Passenger Services course for the aviation industry |