Rimini Street, Inc. announced that over 10 Australian federal and state government agencies have switched their enterprise software support to Rimini Street from Oracle and SAP. The agencies that have made this move include: NSW Department of Family and Community Services; Victorian Government Department of Economic Development, Jobs, Transport and Resources; Australian Hearing; and Open Universities Australia. These government agencies now achieve significant returns on their enterprise system investments, and have realized savings of up to 90% on total maintenance costs compared to what they were paying the software vendor. By changing to third-party support, these departments have unlocked substantial funds and have freed up internal resources that can be redirected to innovation initiatives and high-value projects within their organization. All Rimini Street clients benefit from the Company's flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for all critical Priority 1 cases. Clients are also assigned a Primary Support Engineer (PSE) with an average of 15 years' experience in their particular enterprise software system.