Recruit Group Profile: Inside Out 2021

Recruit Holdings Co., Ltd.

InsideOut 2021

R EC RU I T G RO U P P R O F I L E

Welcome to the Recruit Group Profile: Inside Out 2021

Prosper Together

00

Introduction

Throughout the world in 2021, the coronavirus continued to spread, creating crushing levels of anxiety and unprecedented challenges. Throughout the waves of the pandemic, the most vulnerable communities, specifically those in emerging economies, were disproportionately impacted. The result is a further deepening of social disparity and inequality. Many countries and regions around the world still do not have sufficient access to the vaccines and medical care they need, and people's health and lives continue to be threatened.

Our globalized society has now acknowledged the fact that "No one is safe until everyone is safe." Humanity has never been more interconnected, and the pandemic has forced us to confront a stark truth - that our survival relies on the health of the global society and of the planet we all share. Faced with this crisis, we must ask ourselves a question: How do we contribute to a better, more sustainable future?

Recruit Group businesses and organizations across the globe have been discussing this question, and our response was triggered by one shocking figure from an OECD study*. It indicated that nearly 40% of the world's population would fall below the poverty line after three months without income.

Work is the foundation of people's lives, and it is also the foundation of Recruit Group's business around the world. We believe we can do something significant to help eliminate the poverty that unemployment causes and the serious

*Source: OECD "How's Life? 2020"

social problems that poverty creates. Our "Commitment to Sustainability" - announced in May of this year - was born from intensive discussions on the topic.

Condensed into the phrase "Prosper Together," this commitment is one of the pillars of our management strategy. It expresses Recruit Group's determination to ensure our success is also our stakeholders' success and that we are committed to making

a positive impact on society and the planet throughout our corporate activities. Chapter 2 of this report, "Our Impact," provides details of our commitment, which sets environmental, social and governance (ESG) targets to achieve by fiscal year 2030, all to realize a more sustainable and prosperous future.

This report profiles the current state of Recruit Group, showing our desire to continue creating new value even during times of momentous change. Even though it is hard for us to meet face to face, we are leveraging technology to connect faster, simpler and more closely, and to fuel co-creation and collaboration that transcends business boundaries and physical distance. We are dedicated to providing prompt support for urgent issues and convenient, secure solutions using technology. Recruit Group employees are inspired and empowered to create a world in which all can prosper together. Their stories, included within this report, shed light on how we are making that happen.

Recruit Group wishes to express its deepest gratitude to all those who have stepped up throughout the pandemic to

help their communities. We too are striving to ensure and promote the health, safety and wellbeing of our communities, including our colleagues and their families, customers, and business partners. We will do our utmost to ensure that everyone can "Follow Your Heart" in the years to come across our shared planet.

Recruit Group Profile: Inside Out 2021 Editorial Team December 2021

To learn more about Our Commitment to Sustainability, please read this section:

Our Impact

For more about the action taken by each SBU, see these sections:

HR Technology SBU

Media & Solutions SBU

Staffing SBU

RECRUIT GROUP PROFILE INSIDE OUT 2021

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Table of Contents

00	01	02	03
Introduction	About Us	Our Impact	Our Stories

00

Introduction

04

Databook

1. Opening Message
2. Table of Contents
3. Message from Our CEO

Recruit Group

06 Recruit Group in Numbers

07 History of Our Value Creation

08 Vision, Mission & Values

Our Value Creation Model

1. Our Strength Comes from Within
2. Human Capital Management Philosophy
3. COO Message
4. Expert Opinions
5. Leadership

1. Group Structure
2. Our Corporate Strategy
3. CEO Interview

Our Commitment to Sustainability

1. Prosper Together

1. Environmental
2. Social

1. Governance
2. Material Foundations

1. Sustainability Management
2. Sustainable Development Goals

HR Technology SBU

1. SBU Overview
2. Indeed Stories

1. Glassdoor Stories

Media & Solutions SBU

1. SBU Overview
2. SBU Stories

Staffing SBU

1. SBU Overview
2. SBU Stories

64 Financial Results and Regulatory Disclosures

Earnings Releases

Annual Report

Translated from "Yukashouken Houkokusho"

Corporate Governance

Report

64 ESG-Related Information

ESG Data Book

Corporate Blog:

"Inside Out"

65 Editorial Policy & Notes

Note: This document contains active links to other pages and external websites. Tap page titles to jump to the related content. To return to the contents page or section top pages, tap the links at top right.

RECRUIT GROUP PROFILE INSIDE OUT 2021

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Message from Our CEO

Continuing to create products and services that wow the world

00

Introduction

Hisayuki "Deko" Idekoba

President, CEO, and

Representative Director

of the Board

Inside Out

Deko calls himself a "history geek" and secretly dreams of the day he debuts as a historian.

I am delighted to present this year's Recruit Group Profile: Inside Out 2021.

Throughout my career, and particularly as I have the opportunity to serve as president, CEO and representative director of the Board of Recruit Holdings, my passion has been to find better ways of doing things using technology. I am constantly thinking, "Couldn't this be faster and easier?" and "How can we make this more convenient?"

When I joined Recruit in 1999, I took on the challenge of transforming our magazine business, such as Jalan (a travel magazine) and Hot Pepper* (on beauty and dining). I later began exploring ways to expand Recruit's reach beyond Japan and to promote the Group's global strategy.

It was at this time that I fell in love with Indeed, a human resources (HR) technology company with a mission similar to our own. But more than that, it was also a business focused on finding a better way to help people get jobs. Fortunately, I was able to convince Indeed to join us, and ever since, they have contributed significantly to fulfilling our mission of creating "Opportunities for Life.

We have greatly expanded our global reach over the past decade, all while seeking to make progress toward our mission. Today we are operating in over sixty countries.

Although we are among a small group of companies competing with global tech giants, our mission-driven approach ensures that we provide value to the world. We leverage the depth of our data in focused areas such as HR matching and improving productivity at Japanese SMEs. I believe it is vital for us to come up with innovations that no one else can match thanks to our hands-on experience and our willingness to take on tedious work, all while continuously incorporating evolving technologies.

We will continue to create products and services that make life easier and more convenient and make people wonder, "How did we live without them?" Contributing to society in this way is what gives us

the greatest joy. We look forward to your continued support as we begin the next stage of our journey.

*Japanese only

RECRUIT GROUP PROFILE INSIDE OUT 2021

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RECRUIT GROUP PROFILE INSIDE OUT 2021

Contents

01 About Us

Recruit Group	Recruit Group in Numbers
	History of Our Value Creation
	Vision, Mission & Values
Our Value Creation Model	Our Strength Comes from Within
	Human Capital Management Philosophy
	COO Message
	Expert Opinions
	Leadership
	Group Structure
	Our Corporate Strategy
	CEO Interview